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61690 Southgate Parkway Reviews
Read reviews from customers who used our services at 61690 Southgate Parkway
Total reviews
91
Average Rating
4.5/5
Called the day of the appointment and pretty much knew what was wrong and picked up the parts that was needed and came and installed them! Furnace works great!
Jason D,
Sharon F,
Tech was the best service person I have ever experienced and had in my home. Alerted us when he was on his way, explained everything in detail, ordered the parts and scheduled the next appointment to install the parts. I hope in the future if I ever need service again that he will be the tech they send.
Zaneta H,
Customer service response - Thank you for taking the time to leave such a positive review. We are glad to hear that our technician provided excellent service, was punctual, and kept you informed throughout the process. We appreciate your feedback and hope to serve you again in the future.
Sears Home Services on 1705467687370
Ron has to be the nicest service man and most considerate person for service I have ever known. He is a very considerate person of a homeowner by sending a text and giving you an estimated time when he would arrive.
Jane H,
Customer service response - Thank you for taking the time to leave a review. We truly appreciate your kind words about Ron and are glad to hear that he was considerate and provided good communication during his visit.
Sears Home Services on 1705465106347
Very courteous and showed us all our options
Clay H,
Customer service response - Thank you for your review, Clay! We're happy to hear you found our service courteous and informative.
Sears Home Services on 1754878589147
Fred B,
Customer service response - Thanks for the great rating, Fred! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1731386641402
He wasn't able to repair my washer because it cost too much. He was very nice and recommended some things to look for when buying a new one.
Barbara M,
They were curtius and keep me informed on arrival time. Ended up with 2 service people neither one had worked on my appliance before. Did not get fixed.
Byron W,
The tech deserves higher, but my fridge is still making noise. It is quieter, but it needs something done with the motor. It needs replaced or the fridge needs replaced. It is less than a month old. He also stated that it had water in an ice maker line. My fridge doesn’t have an ice maker. I don’t even have a water line to hook up an ice maker up.
Jesse B,
Customer service response - We're glad the tech provided good service, Jesse. We apologize for the ongoing issue and any confusion regarding the ice maker. Please contact us directly for further assistance.
Sears Home Services on 1758502727157
Cause he didn't call or show up Friday
Richard J,
Customer service response - We sincerely apologize for not calling or showing up as expected on Friday. Thank you for making us aware so we can improve.
Sears Home Services on 1719382370881
