61690 Southgate Parkway Reviews

Read reviews from customers who used our services at 61690 Southgate Parkway


Total reviews

91


Average Rating

4.5/5

May 29, 2026
Overall rating

Mr. Dickerson was very thorough in his evaluation of our refrigerator and freezer. We really appreciate him coming through and explain it to us what needed to be done to fix it and how much the repairs would cost we appreciate everything Mr. Dickerson did to help us. decide what he’s gonna do about our refrigerator.

Robert B,

Customer service response - Thank you for your feedback, Robert! We're glad to hear Mr. Dickerson was thorough and helpful in explaining the evaluation and repair costs for your refrigerator and freezer.

Sears Home Services on 1780013969218

May 11, 2026
Overall rating

Technician was knowledgeable, diagnosed and explained the repairs clearly

Julie C,

Customer service response - Thank you for your feedback, Julie! We're glad to hear the technician was knowledgeable and clearly explained the repairs.

Sears Home Services on 1778534082427

May 01, 2026
Overall rating

William,

Customer service response - Thank you for the amazing 5-star review, William! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777728211893

March 30, 2026
Overall rating

Great service and very knowledgeable!

David G,

Customer service response - Thank you for your review, David! We're glad to hear you received great and knowledgeable service.

Sears Home Services on 1774915126072

March 24, 2026
Overall rating

Dee,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1774313388875

March 16, 2026
Overall rating

April S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1773704985929

February 17, 2026
Overall rating

Mark called to let me know he was on his way - very polite and knowledgeable. He fixed my dishwasher quickly with no mess.

Penelope D,

Customer service response - Thank you for your review, Penelope! We're glad to hear Mark was polite, knowledgeable, and fixed your dishwasher quickly without any mess.

Sears Home Services on 1771288500162

January 22, 2026
Overall rating

He arrived when he said he was, installed the parts provided, and fixed the washer. He also showed us how to get rid of the “sour water” smell. He did a very fast and professional job.

George K,

Customer service response - Thank you for your review, George! We're glad to hear the technician arrived on time, fixed your washer, and provided helpful advice on eliminating the "sour water" smell.

Sears Home Services on 1769133749657

December 30, 2025
Overall rating

Very knowledgeable. Quick and had my GE washer/dryer back up and running within the hour! Great job! Also, gave me some very useful tips and information!

Melissa B,

Customer service response - Thank you for your review, Melissa! We're glad to hear you received quick and knowledgeable service, and that your GE washer/dryer is back up and running.

Sears Home Services on 1767144046645

December 21, 2025
Overall rating

Very professional and friendly service. Thank you, John.

Jacquelin A,

Customer service response - Thank you for your review, Jacquelin! We're glad to hear you received professional and friendly service from John.

Sears Home Services on 1766371249175

December 16, 2025
Overall rating

Repairman was top notch! Very polite and did a great job in explaing what he fixed.

Jim D,

Customer service response - Thank you for your review, Jim! We're glad to hear our repairman was polite and explained everything clearly.

Sears Home Services on 1765938347691

December 04, 2025
Overall rating

Kayla B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1764911144457

December 04, 2025
Overall rating

darla K,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1764911144446

November 23, 2025
Overall rating

The tech nation did really well it took a couple of turns but he got it going today we were very happy

Susan J,

Customer service response - Thank you for your review, Susan! We're glad to hear the technician persevered and got everything working to your satisfaction.

Sears Home Services on 1763950629229

November 12, 2025
Overall rating

Austin S,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1762999970697

November 11, 2025
Overall rating

Great Service, Friendly, and great communication! Solved my issue with my new GE Range!

Sarah B,

Customer service response - Thank you for your review, Sarah! We're happy to hear you received great service and communication, and that your GE Range issue was resolved.

Sears Home Services on 1762915408749

November 06, 2025
Overall rating

Bob C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1762473130793

October 28, 2025
Overall rating

Diana C,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1761700350629

October 21, 2025
Overall rating

Jim C,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1761007176731

October 19, 2025
Overall rating

Julia V,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1760928354059

October 16, 2025
Overall rating

They offered me a coupon for $50 and did not honor it

Terri D,

Customer service response - Thank you for your feedback, Terri. We're glad you had a positive experience, but we apologize for the issue with the coupon. Please contact us directly so we can address this for you.

Sears Home Services on 1760655520497

October 16, 2025
Overall rating

The repairman did great but hate that the system is all automated you cannot speak to a human

Lisa H,

Customer service response - Thank you for your feedback, Lisa! We're glad to hear the repairman did a great job, and we apologize for any inconvenience caused by the automated system.

Sears Home Services on 1760655684928

October 09, 2025
Overall rating

Heating element was bad and it was noisy. John fixed everything in a timely manner and it works great!

Will R,

Customer service response - Thank you for your review, Will! We're glad to hear John fixed the heating element promptly and that everything is working great now.

Sears Home Services on 1760058646907

October 07, 2025
Overall rating

Terry R,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1759887876615

September 15, 2025
Overall rating

Lee R,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1757984558193

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