4545 Transit Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Julie C
Service man was extremely knowledgeable and demonstrated how these newer ovens regulated heat and showed me what to do if I felt it wasn't cooking right. I would welcome him back at anytime. Friendly and polite too!
Customer service response - Thank you for your positive review, Julie! We're glad to hear that our service man was knowledgeable, friendly, and provided helpful guidance on your oven.
Sears Home Services on June 12, 2025
Irving S
I couldn’t be any happier with Williams’s service that he provided today. He gave me a complete understanding of the problem and the exact cost of what it was going to take to fix. Yes a little pricey, but considering my circumstance, it was worth the price. The only issue I have is this automated system. This call was canceled once by your system the day before yesterday. The reason for The cancellation was not given. It was changed to today between eight and 12pm. It disturbed me that I did not get any call telling me of the time change until around 5 PM Wednesday. I was not happy. It was a good thing that it wasn’t canceled today and the tech was really very good that helped.
Customer service response - Thank you for your feedback, Irving. We're glad to hear that Williams provided excellent service and clarity on the repair costs. We apologize for the inconvenience caused by the automated system and appreciate your understanding.
Sears Home Services on June 01, 2025
Larry C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 29, 2025
Hadi A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 14, 2025
Christine H
Kevin quickly determined the source of my problem with my refrigerator and showed and explained the issue. He expeditiously worked to reverse the issue and was done within an hour. He was great!
Customer service response - Thank you for your positive review, Christine! We're glad to hear that Kevin quickly identified and resolved your refrigerator issue.
Sears Home Services on May 13, 2025
Rebecca R
Pat was super nice and performed his job perfectly.
Customer service response - Thank you for your positive review, Rebecca! We're glad to hear that Pat was super nice and performed his job perfectly.
Sears Home Services on April 30, 2025
william T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
Anthony R
He was very knowledgeable, friendly and professional. He explained what was wrong.
Customer service response - Thank you for your positive review, Anthony! We're glad to hear that our technician was knowledgeable, friendly, and professional in explaining the issue.
Sears Home Services on April 07, 2025
anne C
Excellent service Knowledgeable and friendly
Customer service response - Thank you for your review, Anne. We're glad to hear you found our service excellent, knowledgeable, and friendly!
Sears Home Services on April 03, 2025
Bill W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 26, 2025