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4545 Transit Rd Reviews
Read reviews from customers who used our services at 4545 Transit Rd
Total reviews
109
Average Rating
4.4/5
Afshana K,
Greg B,
Jason H,
Kathleen A,
James S,
Rich the service tech did a great job. A&E business needs work done. You cannot call them and reach a person. I have a home warranty. I also have a stacked washer and dryer. They will not remove dryer, I realize this is a problem with the warranty company also. I am trying to work on the problem. What good is a policy that I have to remove something to get it fixed. I would understand if it was a built in. That would be like getting a brake job but I have to remove the wheels.
Charles K,
Pleasant and even though he could not find the screws the other technician left behind, Kevin had some and the freezer is cooling. Will see in a week or so if holds up! Thank you.
Brian P,
After several rounds of back and forth, the problem was finally diagnosed correctly. A repair was ordered and arrived quickly. The previous tech incorrectly diagnosed the problem resulting in a severe delay in geting the refrigerator fixed.
Kathleen K,
Customer service response - We apologize for the initial misdiagnosis and delay, Kathleen. Thank you for your feedback, and we're glad the issue was eventually resolved.
Sears Home Services on 1775673083836
Dishwasher is now not working again -not fixed -glad I waited almost 3 months for this warranty appt -3 months -stopped during the cycle like it did before Glad I paid so much money for an extended warranty
J S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1742956295206
Told me up front “ probably wont be covered . Problem wasn’t fixed, was told they would call me ?
Andrew S,
Customer service response - We're really sorry to hear about your experience, Andrew. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1724727082948
