100 Main St Reviews
Read reviews from customers who used our services at 100 Main St
Total reviews
428
Average Rating
4.2/5
Ruth S,
Customer service response - A big thank you, Ruth, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716881841889
Excellent service, many thanks Carlos for a well done job, fantastic.
Mohamed R,
Customer service response - We are thrilled to hear about your positive experience with Carlos and our service. Thank you for taking the time to share your feedback!
Sears Home Services on 1716882650381
Dexter was very kind and knowledgeable and got the job done neat and fast. However the appointment process this week was a HUGE let down and wasted 4 days of my week.
Michele B,
Customer service response - We're glad to hear Dexter did well, but deeply apologize for the inconvenience with the appointment process. Your feedback is invaluable to us for improvement, thank you.
Sears Home Services on 1711353383762
Excellent.very polite
Marvin T,
Customer service response - Thank you for your kind words! We are thrilled to hear about your positive experience with our polite team.
Sears Home Services on 1710995527277
Vinny was terrific. Very professional and addressed my issue right away.
Mike P,
Customer service response - Thank you for your kind words. We're thrilled to hear Vinny resolved your issue promptly and professionally!
Sears Home Services on 1710912742910
Tom P,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1710743483532
Louis came up and did a wonderful job putting in my compressor in my refrigerator. He saved me ffom having to worry about my food because I had an appointment yesterday and Sears canceled it at the last minute. He saw my name on the list this afternoon and took the job because the person that was supposed to come over to do it canceled. Louis deserves a round of applause👏👏👏 It is now five days after my new compressor has been put in the refrigerator. My refrigerator is as hot as an oven! I tried contacting Sears Friday with no luck. They had a technician help me over the telephone. Saturday and Sunday they were closed so you couldn’t even leave a message. Monday I called up, spoke to a woman in the morning who promised me she would have a manager call me. When I called back at 3:30 in the afternoon because no one called me,, I was informed their computer system was down. I have had a partial working refrigerator since March 1, and a no working refrigerator since March 14! What’s wrong with this picture and Sears Service operation? I just got an email stating that they have 24/7 emergency Appliance Repair! Where? Certainly not at my house. I am totally disgusted.
Margaret V,
Customer service response - We appreciate your kind words about Louis and are glad to know he was able to come to your aid at the last minute. Thank you for taking the time to share your positive experience.
Sears Home Services on 1710476948196
Juan did a great job!
Phil R,
Customer service response - We're thrilled to hear Juan provided you with great service. Thank you for your positive feedback!
Sears Home Services on 1710477617754
Vincent O,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1709251530363
John B,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1709051942748