100 Main St Reviews

The repair service provided was professional and quick. The technicians - Rob and Doug - fully diagnosed the situation, clearly communicated the problems to me, and efficiently applied their expertise to their solution. Due to needed parts, the job was partially completed, however it was through no fault of theirs. We are looking forward to their return in early January. They are a truly dynamic duo, and we would like to request their services for the follow-up visit.

Bryan, the Sears technician, did a great job fixing my refrigerator. Service like this makes me a return Sears shopper.

July 2021 Samsung gas clothes dryer stopped turning over. Edwin from VIM called me an hour or so after I called in a repair request to Sears Appliance Repair to tell me he was just finishing a job in the area and it was his last job of the day, he was just assigned my ticket from Sears, would I like him to come over and diagnose it right now instead of waiting two days for my appointment? Of course! He came, diagnosed and replaced a faulty thermocouple, took about an hour as the easy and more common casues were eliminated and he had to take the drum out. He explained the thermocouple was there to shut off operation if the appliance is overheating. He also checked the air flow from the outside of the house and cleaned lint from the external duct hood grate. He cancelled my appointment for me. Edwin has serviced my appliances before and he is knowledgeable, communicates if asked and focused on doing a good job. Perfect service.