Appointment Lookup
802-552-4364
100 Main St Reviews
Read reviews from customers who used our services at 100 Main St
Total reviews
430
Average Rating
4.2/5
Worse service repair ever, job not done Bad attitude from repair Company work for sears and they care less
wada S,
I had a minor leak and after the technician replaced 2 parts, he made the situation much worse. I now have a puddle forming in front of the dishwasher every time I run it. He was more interested in being able to use my bathroom that fixing my dishwasher problem.
Helen H,
Customer service response - Hello Helen, Thank you for taking the time to submit a review. In order to better to assist you please send an email to [email protected] including your Name, Number and Address associated with your account. Thank you for your time. ^CS
Sears Home Services on 1513252800000
Had a Kenmore Elite dryer for 9 years (which isn't that long). It stopped working and it took 3 weeks for someone to come out and tell me the part doesn't exist anymore so I'm out of luck (the tech was a nice guy at least). I bought a competitor's dryer and I will NEVER do business with Sears ever again!!!!!
Todd G,
Customer service response - We are pleased to hear you had good service. Thank you for taking the time to let us know how we did. We will look to improve upon what you mentioned. Thank you for choosing Sears! ^OC
Sears Home Services on 1544788800000
bill P,
Customer service response - Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future
Sears Home Services on 1544788800000
The technician revealed by phone before the scheduled appointment that the particular problem with my refrigerator could not be corrected. Several earlier attempts over 3 years (the problem only occurs during summer) were not effective either. My refrigerator runs constantly, on the highest setting, but drips condensation continuously from the ceiling. I demanded that the appliance be replaced, but was told that multiple repairs must be made within a six month period. Since my problem only last 2-3 months, the warranty/contract does not apply. BEWARE!
Claire H,
Customer service response - Hi Claire! Thank you for taking the time to let us know about your recent experience. We would love to take a look and see how we may help get things moving in the right direction for you. If you would please email the name, address, and phone number associated with the order to [email protected] and we will be able to see how we can help out. We apologize for this inconvenience and look forward to assisting you with this matter
Sears Home Services on 1544788800000
After being charged more than was first described to me by phone and not repairing the original problem....I will not be using Sears Repair service again and will think twice before using my Sears CC!
Nathan G,
IT took 4 visit to get Dyer repaired and Its Still not drying. I had to make another appt. Damn shame use to de a good store.
David F,
Customer service response - We hate to see this David and apologize for the inconvenience. We would love to take a look to see how we can help out with this. If you would please email the name, address, and phone number associated with the order to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter
Sears Home Services on 1544788800000
Although the repair was ultimately made, it took 10 days to get the appoint. Poor service from what used to be a dependable source.
Maggi L,
Customer service response - Thank you for taking the time to bring this to our attention. We hate to see that you have had an experience like this and apologize for the inconvenience. We will be forwarding this information on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
Sears Home Services on 1544788800000
the repair guy was fine. sears came to my house to fix a Kenmore product but couldnt figure out the model. waste of time and $125 bucks.Never ever will i use Sears for any service or product again.
Reality C,
Took over 2 weeks for an appt. When you do not have use of a refrigerator that is way to long.....
Dana F,
