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950 Ridge Rd Reviews
Read reviews from customers who used our services at 950 Ridge Rd
Total reviews
74
Average Rating
4.7/5
The technician was extremely knowledgeable and professional.
Jimmie P,
Lisa C,
Randy is one of your best, overall repair takes too long and the current warranties are terrible. Will not renew. going elsewhere.
Linda L,
The tech was polite and extremely efficient each time he has been here. Thank you!
Christopher C,
Elena C,
The service techs were great and were able to quickly find the issue. The challenge was that the repair cost as much as as buying a new dryer so we just paid the service visit fee and chose to forgo the actual repair
Russ R,
Customer service response - Thank you for your feedback, Russ. We're glad the techs were able to quickly find the issue, and we understand your decision regarding the repair cost.
Sears Home Services on 1775662864730
I cleaned up all the water on my laundry room floor. I gave him the two beach towels he asked for. Plus there was a roll of paper towels in plain site he didn't use. There was dark dirty water left in my kids crab pail in the laundry room wash tub when he left. Never told me how much the parts or the service call cost. Never gave me any receipt or paper telling me what parts and labor cost was for this job. SEARS service company is the only place that warrenty fixes LG appliances and its the worst ever. No receipt at all? The part was shipped to my house? That has never once happened to me on any service repair we needed in the last 21 years until this week. SEARS needs to start running their company like all the other professional service repair places. No idea how much this parts snd repair cost at all.
Susan J,
Customer service response - We apologize for the inconvenience and lack of communication, Susan. Thank you for your feedback, and we recommend contacting us directly to discuss the costs and obtain a receipt for the service.
Sears Home Services on 1773623052406
Assunta G,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1757906772061
Lucinda,
Repair not completed. Appears tech did not know this was an extended warranty repair
Barb S,
Customer service response - We apologize for the trouble you've faced, Barb. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746769094079
