2660 Hylan Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lizette C
He was prompt, and friendly. He fully explained what he was doing and thoroughly cleaned the dryer. He was patient with my questions. I would highly recommend him.
Customer service response - Thank you for highlighting our technician's punctuality, friendliness, and thoroughness. We're thrilled to hear you would recommend us!
Sears Home Services on August 13, 2024
Rick A
Tom is a true pro...
Customer service response - Thank you for your kind words about Tom; we're thrilled to know his professionalism stood out to you.
Sears Home Services on August 12, 2024
Roy R
great service! tech was very nice
Customer service response - Thank you for your positive feedback! We're glad you enjoyed our service and found our technician to be nice.
Sears Home Services on August 11, 2024
Natalie E
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 11, 2024
Andrew M
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on August 08, 2024
Marie R
The best repairman!
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience.
Sears Home Services on August 06, 2024
edward M
Tech was great but Sears sucks after 40 years of buying sears no more was told 10 year warranty on compressor and then told 1 year? $1175 to fix compressor??? Do not buy from Sears . Go to home depot or lowes! The sears we knew is gone!
Customer service response - We're sorry for the confusion and frustration with the warranty and the cost of repairs. Thank you for sharing your experience, as it helps us to improve.
Sears Home Services on July 30, 2024
Albert A
Ethan was very professional and polite, he explained what he was doing,and worked very clean.
Customer service response - Thank where you for taking the time to recognize Ethan's professionalism and cleanliness. We're glad to hear you were satisfied with the service provided!
Sears Home Services on July 25, 2024
Peggy P
Thomas was great and knew the issue right away as I shared the problem ahead of time. He had the part on hand. His performance is a 5. However, I am still in shock with the price. The part was #38.00, the labor $299.00 and a $50.00 cleaning fee. Personally, I think the cleaning should have been part of the service. Next time I will shop around but will not take it out on Thomas.
Customer service response - Thank you for acknowledging Thomas's expertise and efficient service. We understand your concerns about pricing and will take your feedback into consideration for future service improvements.
Sears Home Services on July 22, 2024
Felicia D
Tom, the technician is very professional, knowledgeable, courteous and respectful. The office recording, on the other hand needs revamping!It NEVER RECOGNIZES ANY OF MY PHONE NUMBERS that I have supplied a number of times!!
Customer service response - Thank you for your kind words about Tom and for bringing the issue with our office recording to our attention. We are committed to improving this aspect to better serve you.
Sears Home Services on July 19, 2024
