2660 Hylan Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (181 reviews)

Lizette C

August 13, 2024

He was prompt, and friendly. He fully explained what he was doing and thoroughly cleaned the dryer. He was patient with my questions. I would highly recommend him.

Source: Google

Customer service response - Thank you for highlighting our technician's punctuality, friendliness, and thoroughness. We're thrilled to hear you would recommend us!

Sears Home Services on August 13, 2024

Rick A

August 12, 2024

Tom is a true pro...

Source: Google

Customer service response - Thank you for your kind words about Tom; we're thrilled to know his professionalism stood out to you.

Sears Home Services on August 12, 2024

Roy R

August 11, 2024

great service! tech was very nice

Source: Google

Customer service response - Thank you for your positive feedback! We're glad you enjoyed our service and found our technician to be nice.

Sears Home Services on August 11, 2024

Natalie E

August 11, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 11, 2024

Andrew M

August 08, 2024
Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on August 08, 2024

Marie R

August 06, 2024

The best repairman!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience.

Sears Home Services on August 06, 2024

edward M

July 30, 2024

Tech was great but Sears sucks after 40 years of buying sears no more was told 10 year warranty on compressor and then told 1 year? $1175 to fix compressor??? Do not buy from Sears . Go to home depot or lowes! The sears we knew is gone!

Source: Google

Customer service response - We're sorry for the confusion and frustration with the warranty and the cost of repairs. Thank you for sharing your experience, as it helps us to improve.

Sears Home Services on July 30, 2024

Albert A

July 25, 2024

Ethan was very professional and polite, he explained what he was doing,and worked very clean.

Source: Google

Customer service response - Thank where you for taking the time to recognize Ethan's professionalism and cleanliness. We're glad to hear you were satisfied with the service provided!

Sears Home Services on July 25, 2024

Peggy P

July 22, 2024

Thomas was great and knew the issue right away as I shared the problem ahead of time. He had the part on hand. His performance is a 5. However, I am still in shock with the price. The part was #38.00, the labor $299.00 and a $50.00 cleaning fee. Personally, I think the cleaning should have been part of the service. Next time I will shop around but will not take it out on Thomas.

Source: Google

Customer service response - Thank you for acknowledging Thomas's expertise and efficient service. We understand your concerns about pricing and will take your feedback into consideration for future service improvements.

Sears Home Services on July 22, 2024

Felicia D

July 19, 2024

Tom, the technician is very professional, knowledgeable, courteous and respectful. The office recording, on the other hand needs revamping!It NEVER RECOGNIZES ANY OF MY PHONE NUMBERS that I have supplied a number of times!!

Source: Google

Customer service response - Thank you for your kind words about Tom and for bringing the issue with our office recording to our attention. We are committed to improving this aspect to better serve you.

Sears Home Services on July 19, 2024

Average Rating: 4.8/5 (181 reviews)
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