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3065 Route 50 Reviews
Read reviews from customers who used our services at 3065 Route 50
Total reviews
126
Average Rating
4.8/5
Alright
He was here for a total of 15 min tops. He assessed the machine and told us we need a new part that would cost almost the same as the appliance itself. So we are going to purchase a new appliance per his recommendation. He told us to skip LG and Samsung (or any company that sells cellular devices) and go with Maytag or Electrolux. That was the extent of his visit.
Tayryn B,
Greenfld Ctr, NYSears repair not complete
Due to TStorms and previous apptments, could not complete repair appointment last week. Via Sears , I have rescheduled Maytag's dishwasher repair for Monday Aug 7. Parts are here; need installation
Claire Barnett,
Saratoga Spgs, NYElectrolux dryer repair
Though my dryer is functional it is not in its original state. The technician failed to put the top to the dryer back on correctly and it is clearly missing at least one fastener/ screw
Ivan H,
Broadalbin, NYCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1725138931338
Frank was good but didn't have needed parts
Frank was knowledgeable and explained what he found and offered options. He didn't have all the parts on the truck and other important information wasn't shared with him for the appointment.
Ralph W,
Saratoga Springs, NYCustomer service response - Dear, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1720301517613
Freezer repair
My freezer and icemaker still don't work It can't be fixed
Joan S,
Saratoga Spgs, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1774648227417
ge washer
need to get rid of automation and talk to real people so you don't get put off on schedule for parts . people are smart on figuring out what wrong with machines not dum questions from a phone. also people need to explain to people and share opinions. what do you have to hide poor ratings for techinians
Harry C,
Greenwich, NYCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1693348986723