Appointment Lookup
802-552-4364
350 Mile Crossing Blvd Reviews
Read reviews from customers who used our services at 350 Mile Crossing Blvd
Total reviews
52
Average Rating
4.6/5
My appointment on the 12th was canceled I got another one, on March 26th they showed up in excellent job very courteous.
Victor R,
Customer service response - We apologize for the initial inconvenience of canceling your first appointment but are delighted to hear you were satisfied with our service on March 26th. Thank you for acknowledging the effort and courtesy of our team.
Sears Home Services on 1711524877999
Sondra T,
Customer service response - Thank you so much for the fantastic 5-star rating, Sondra! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711076237622
Ronald S,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1710475073089
Dawn H,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174593849
Appointment was cancelled without notice. The reason may have been severe storms in the area. It was difficult to get human communication. When we did get contact repairs were rescheduled with friendly and helpful repair person .
Rev. G,
Customer service response - We apologize for the inconvenience caused by the unexpected cancellation and the difficulty in communication. Thank you for your understanding and acknowledging the efforts of our repair team to reschedule.
Sears Home Services on 1721275486500
On the fence, but my washing machine did get fixed.. Technician called and said he'd be to my house between 2:50-3:30. He arrived at 2:00. Okay, no big deal. He asked if the part had arrived (door boot for front loader) I had no idea they even ordered any parts, and had not received any.. I asked why I would need a door boot for a shaking washing machine, and was told it sometimes helps with the shaking (I know nothing about washing machines, but this doesn't sound right to me, and I've looked into it and haven't found anything that says that.. so right there I felt lied to.) I was told once the part came, they would come back, thought that was the end of it. 10 minutes later, I received a call from the tech explaining that they had the wrong service address and I didn't, need any parts and that he was coming back. He came back and was able to find the issue within 2 minutes and fix it. I was only charged for the trip and not for any labor because the fix was so easy and because of the mix up. My washer is fixed, but the experience was not the greatest, not sure I would use them again.
Taylor,
Customer service response - Thank you for leaving a review for Sears Appliance Repair. We apologize for any inconvenience or confusion caused by the mix-up with the service address and the miscommunication regarding the need for a door boot. We appreciate your feedback and are glad that your washing machine was ultimately fixed.
Sears Home Services on 1706912405827
Laurie H,
The repairman visited my home 5/12/26, he order a part for the washer which was delivered on 5/13/26. It took seven rescheduled appointments by Sears Appliances Repair to complete the job. The reason for the rescheduling was the were waiting for the part to be delivered despite several calls to the customer service to alert them that the part had been delivered. The repair was not completed until 5/26/26 and not until canceling the contract with Choice Home Warranty the company that hired Sears Appliance Repair. I will never use this service again....
David P,
Customer service response - We apologize for the trouble you've faced, David. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780015837316
On November 24th 2024 the came and fixed my whirlpool refrigerator. It cost me $663 which included the diagnostic fee. 33 days later I encountered the same issue. I called them back and they told me it would be another $129 for the diagnostic fee and a fee for parts and labor. What they did prior was only guaranteed for 30 days. They weren’t going to get another dime out of me. Crooks🤬
Melva B,
Customer service response - We apologize for the trouble you've faced, Melva. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1736083870732
My refrigerator is still not working
Lisa M,
Customer service response - We apologize for the trouble you've faced, Lisa. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728193383331
