635 Dutchess Turnpike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharon M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
John D
Outstanding service and follow up. I would recommend Sears service based upon my experience with Robert’s support.
Customer service response - Thank you for your kind words, John! We're delighted to hear that Robert provided outstanding service and follow-up, and we appreciate your recommendation.
Sears Home Services on December 30, 2024
Janet B
Service man Matthew was great. Customer Service is horrible. You cannot speak with a human. It is all computers. You cannot ask questions! I have a balance $$ that I am suppose to receive but I cannot speak with a person. You only speak with a person (cannot speak English ) on your initial call. Very unhappy with customer service
Customer service response - Thank you for your feedback, Janet. We're happy to hear Matthew provided great service, but we're sorry for the frustration with customer service. Please contact us directly so we can assist you further.
Sears Home Services on December 25, 2024
Kathy D
The technician was. Very helpful and did a fine job.
Customer service response - Thank you for your kind words, Kathy! We're delighted to hear that our technician was helpful and did a fine job.
Sears Home Services on December 12, 2024
Ewa D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 11, 2024
Lawrence I
Excellent work. Knowledgeable technician. Explained thoroughly what happened and what he needed to do to fix the issue.
Customer service response - Thank you for your kind words, Lawrence! We're delighted to hear that our technician provided excellent service and thorough explanations.
Sears Home Services on December 09, 2024
Grace R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 26, 2024
Mark P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 23, 2024
Pasquale C
Richard was professional, knowledgeable and courteous. He was able to fix our gas range in an efficient and timely manner. Simply outstanding!
Customer service response - Thank you for your kind words, Pasquale! We're delighted to hear that Richard provided professional, knowledgeable, and courteous service, efficiently fixing your gas range.
Sears Home Services on November 18, 2024
Lorraine M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 12, 2024
