57 Centre Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (28 reviews)

Kitchen V

November 17, 2023

Super efficient guy, over scheduled but probably because he’s good.

Source: Google

Flo M

November 17, 2023

Repairman excellant. three parts have arrived. Please schedule sooner than Dec. 5th. I am 89 years old and need my washing sooner than Dec. 5th. Thank you. Flo Meiler

Source: Google

carol M

November 20, 2023
Source: Google

Dave S

November 20, 2023
Source: Google

Shelley S

November 21, 2023

Tony was very professional and gave me tips for keeping my washing machine running well for, hopefully, a long time.

Source: Google

Catherine J

January 16, 2024

Our technician, Roger is excellent!! Professional, knowledgeable, courteous and prompt.

Source: Google

Customer service response - Thank you for your review! We're glad to hear that you had a positive experience with our technician Roger. We appreciate your feedback!

Sears Home Services on January 16, 2024

Bill G

October 26, 2023

Only negative is the oil stains his truck left on the driveway

Source: Google

Sarah G

August 26, 2024

Roger was a friendly guy, but he did not repair our machine. When he arrived, the machine worked on one cycle, but somehow he turned off that cycle. Then he pitched buying a much less expense dishwasher and insuring it with the Sears $75/month insurance. It was a pretty long sales pitch for the insurance, in lieu of an actual repair. He said the needed part was no longer available. After he left, my husband was able to order the part from the Bosch website. Honestly, even one star is too much. We felt boondoggled. UPDATE: The service posted a response with two ways of contacting them to made good on their failure, but neither of the forms of contact worked. There is no apparent way to speak with a human being. And no obvious place they are located. Beware of their pitch to buy appliance insurance—that seems to be their main objective.

Source: Google

Customer service response - We apologize for the trouble you've faced, Sarah. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on August 21, 2024

Average Rating: 4.8/5 (28 reviews)

Showing 21 - 30 reviews

Pagination
Pagination
See all details for 57 Centre Dr