770 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shaindy L
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 08, 2025
Brian H
Juan was very professional, communicative, and thorough. A great experience! Thank you.
Customer service response - Thank you for your review! We're pleased to hear that Juan provided a professional and thorough service, making your experience a great one.
Sears Home Services on May 27, 2025
Tatiana M
Great job.
Customer service response - Thank you for your review! We're pleased to hear you had a positive experience.
Sears Home Services on May 27, 2025
Sharyn D
Extremely professional and knowledgeable. Explained what he was doing. A perfect gentleman!
Customer service response - Thank you for your review! We're pleased to hear that our technician was professional, knowledgeable, and courteous.
Sears Home Services on May 19, 2025
Theodore K
The technician did an excellent job and went way above and beyond to make sure the job was 100%. Your company is very lucky to have somebody who takes their job that serious. If I should need more repairs on other appliances , I would prefer you send the same technician in the future.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 05, 2025
Glenda B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
K C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 22, 2025
Limor P
Professional and i was kept informed about the technician arrival.
Customer service response - Thank you for your review! We're pleased to hear you found our service professional and appreciated the updates on the technician's arrival.
Sears Home Services on April 15, 2025
Marquis E
The repair man was excellent , Answering questions and was thorough. My complaints are with not letting us know what time the repair man would come and then changing it every time I looked online. And the first appointment was canceled at 1 o’clock having waited half the day already. There’s no way to reach anyone and there was no way for me to get the insurance form filled out prior to the appointment. I got tons of emails, but no way to reach anyone
Customer service response - Thank you for your feedback, Marquis. We're glad to hear the repair man was excellent, but we apologize for the scheduling issues and communication challenges you faced.
Sears Home Services on April 06, 2025
Joanne H
The technician was friendly, patient and efficient. He explained the problem with my freezer & tried to fix it.
Customer service response - Thank you for your review! We're pleased to hear that our technician was friendly, patient, and efficient in addressing your freezer issue.
Sears Home Services on March 27, 2025
