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75 Varick St Reviews
Read reviews from customers who used our services at 75 Varick St
Total reviews
279
Average Rating
4.5/5
Waste of time, thanks for nothing
Darrell replaced parts that had been sent and left. I guess he didn't test the dishwasher because when he left, I loaded, and it still did not work. I called him immediately to see if he could come back and look at it but he was dismissive, and blamed the previous technician who diagnosed the dishwasher last week. He made no effort to rectify the situation, just repeatedly blamed the previous tech.
Danielletho K,
Bayonne, NJCustomer service response - Danielletho , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1768862159596
I will never use or recommend Sears a
It is not the technician's fault that they arrived almost 2 hours after the window (8 am to 12 pm). It is not the technician's fault that he was scared of dogs and I had to keep my dog in a separate room ( though I specifically mentioned i had a dog so that a technician wasn't sent that would have an issue with dogs). However the ridiculous solution to my issue, $550 to replace a fan that "might" be an issue, or the suggestion to go with the overpriced subscription for this subpar service. $137 poorly spent to find out how poor the service is. 1 star for the technician's communication on running late.
Etienne S,
Guttenberg, NJCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1761610643791
Poor service
The machine didn't have nothing and he still charged me
Sandra R,
Bronx, NYCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1761016197146
i was told my dryer was not covered
I was told the dryer is not covered by sears what the heck am i paying for I WASNT TO CANCEL YOUR SERVICES AND WANT MY MONEY BACK
Pat B,
Bayonne, NJCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1753738512455
rude, inappropriate, lacked knowledge & refused to repair.
The repairman who came to our home was completely unqualified and made no effort to fix the issue—he didn't even seem to understand the basics of the machine. He rescheduled twice without notice, showed up unannounced, argued with my wife in our living room, and made rude, aggressive comments. His behavior was so unprofessional and unsettling that we didn't feel safe having him in our home.
Dave D,
Harrison, NJCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1753133967739
Unreliable service
I have had 10 appointments set up with this person claims that he shows up closes my case and never arrives to date! I am now going on my 13th appointment and requesting a new technician. Let's see what happens. Stay posted.!
Jorge M,
New York, NYCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1745876054410
Could not fix it
Scheduled a service call to fix the wobbling machine and vibrations during spin cycle. The machine is not level and he couldn't fix it.
Lara M,
New York, NYCustomer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on 1739918248536
No show and problem STILL pending. I have a protection agree
I have been dealing with a problem with my Bochslow dryer, which is under the protection agreement plan since 6/2024. The technicians are scheduled to come up for already determined evaluations I take off from my business, They never show up. Benefits dept continues to schedule appointments. I'm still waiting as of February 2025 to yet have another technician come up to confirm problem this is an ongoing problem. I dread having to call Sears‼️ I will not be renewing my protection agreement in June if this continues to be handled in this manner .
Jorge M,
New York, NYCustomer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1738880830056
Not good service.
I wait few weeks and cancel much times my appointments and nobody come to my house.
B f,
Brooklyn, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738798336667
Fixing range
He is a terrible technician he did not fix my issue entirely I don't understand why I get stuck with this technician every time he doesn't even deserve a star !!!! I It's a mystery why it is the only one sent to me
Illana L,
New York, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1737161896837