2803 Brewerton Rd Reviews

Read reviews from customers who used our services at 2803 Brewerton Rd


Total reviews

74


Average Rating

4.4/5

July 03, 2025
Overall rating

Thank you for communicating so efficiently! My tech was friendly and knowledgeable.

Kathy H,

Customer service response - Thank you for your review, Kathy! We're glad to hear that our communication was efficient and that your tech was friendly and knowledgeable.

Sears Home Services on 1751503307725

June 26, 2025
Overall rating

Very professional, and friendly

Marcia S,

Customer service response - Thank you for your review, Marcia! We're glad to hear that you found our service professional and friendly.

Sears Home Services on 1750982202220

June 26, 2025
Overall rating

The technician was great. He fixed my dryer quickly and returned the part that wasn't needed. I only needed the belt and not the starter button. He explained everything to me. What I don't like has NOTHING to do with the technician but with the AI service and texting service. I texted the 1 to confirm and it wouldn't go through. When I called the AI couldn't find my appointment, so I didn't know if the technician was going to show up or not. Luckily he did and I was his first stop. I was impressed and very satisfied with the technician.

Doris S,

Customer service response - Thank you for your review, Doris! We're glad to hear the technician provided excellent service and resolved your dryer issue. We appreciate your feedback on the AI and texting service and will work to improve it.

Sears Home Services on 1750897731888

June 10, 2025
Overall rating

Lucille C,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1749514893471

May 19, 2025
Overall rating

Joe l. Was super kind and was cracking jokes the whole time he was here. He cleaned up the dryer and had it fixed in less than an hour!!!

Rebecca C,

Customer service response - Thank you for your review, Rebecca! We're happy to hear that Joe L. was kind and efficient, and that he made the repair experience enjoyable.

Sears Home Services on 1747614500872

May 12, 2025
Overall rating

Jessica D,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1747026499502

May 04, 2025
Overall rating

Joe was very friendly and knowledgeable

Joyce E,

Customer service response - Thank you for your review, Joyce! We're glad to hear that Joe was friendly and knowledgeable during your service.

Sears Home Services on 1746398685705

April 07, 2025
Overall rating

Fantastic!! Very experienced right down to the last bolt. Thank you. We were afraid we would have to buy a new dryer

Judy C,

Customer service response - Thank you for your review, Judy! We're happy to hear that the service was fantastic and that your dryer was repaired successfully.

Sears Home Services on 1744078282109

April 02, 2025
Overall rating

Loretta M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1743643372482

March 31, 2025
Overall rating

Joe was great! The first tech who looked at my dryer lamented over the brand, told me how difficult my machine is to repair but Joe was no nonsense and made it look easy. Nice chitchat, he reminded me of my dad and I was very comfortable having him in my home.

Bristol W,

Customer service response - Thank you for sharing your experience, Bristol! We're delighted to hear Joe made the repair process easy and that you felt comfortable with his service.

Sears Home Services on 1743465429959

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