8007 Oswego Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sheri S
We are very happy with the repair of our dryer. The repair person was friendly and knowledgeable, punctual, and the job was done quickly. Outstanding service.
Customer service response - Thank you for your positive feedback, Sheri! We're thrilled to hear you were happy with our punctual, friendly, and knowledgeable service.
Sears Home Services on December 12, 2024
Alexander N
Quickly done once the parts came
Customer service response - Thank you for your review, Alexander! We're glad to hear the service was completed quickly once the parts arrived.
Sears Home Services on December 09, 2024
Clyde H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
Donavan P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 07, 2024
Tracy H
although the tech found nothing wrong with my dryer machine, I appreciate the quick service but it’s expensive… I’m glad sears pays the techs for their diagnostics and expected to pay more for that... Tech was professional knowledgeable. I have a better idea of what to check first if it stops heating again… also, sears can schedule techs but ultimately doesn’t have a clue about how long any given call will be or the actual drive times between them… sears updated my time frame and I’m glad I’d just taken the day off. As a service tech, I’m aware that any number of variables can happen to delay service times. In MY home, the tech was thorough, clean and did the thing. In & out! I’m aware this can sound like an SNL skit. 🙄
Customer service response - Thank you for your detailed feedback! We're glad to hear you appreciated the quick and professional service, and we value your understanding of the scheduling challenges.
Sears Home Services on October 15, 2024
Tonia O
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 24, 2024
Joseph G
Came and finished the job earlier than I expected. Professional, knowledgeable and friendly
Customer service response - Thank you for your positive review! We're delighted to hear you were impressed with our prompt, professional, and friendly service.
Sears Home Services on September 23, 2024
Jay J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 23, 2024
Stephen M
Our technician was fantastic . ....diagnosed previously misdiagnosed issue. Definitely 5 star service
Customer service response - Thank you for your fantastic review! We're delighted to hear our technician was able to accurately diagnose the issue and provide you with 5-star service.
Sears Home Services on August 20, 2024
Charles M
Technician was amazing very knowledgeable punctual and polite he explained everything perfectly but Sears is very expensive and parts took so long if I ordered the parts my self I would've had them next day
Customer service response - We're glad to hear you were impressed with our technician's service, Charles. We appreciate your feedback on the cost and delivery time of parts and will work on improving this aspect.
Sears Home Services on August 20, 2024
