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40 Catherwood Rd Suite F11 Reviews
Read reviews from customers who used our services at 40 Catherwood Rd Suite F11
Total reviews
99
Average Rating
4.1/5
gary G,
Customer service response - Thank you for the amazing 5-star review, Gary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780054564363
Did an excellent job installing new parts.
Martin B,
Customer service response - Thank you for your feedback, Martin! We're glad to hear the installation of new parts was done excellently.
Sears Home Services on 1778762804879
Great experience. Showed up on time, were very pleasant, fixed my washer. Everything should be so easy.
vic N,
Customer service response - Thank you for your feedback! We're glad to hear the service was pleasant, timely, and made fixing your washer easy.
Sears Home Services on 1778688492495
Very helpful. He explained everything.
Kevin L,
Customer service response - Thank you for your feedback, Kevin! We're glad to hear our technician was helpful and explained everything clearly.
Sears Home Services on 1775784221374
Excellent service. Service man went above and beyond to help me.
Suzy B,
Customer service response - Thank you for your feedback, Suzy! We're glad to hear our service man went above and beyond to help you.
Sears Home Services on 1775776692854
The technician (Tracey) was articulate and professional. He explained the repair process at each stage of the repair in terms that I could understand. What a nice gentleman.
Anne E,
Customer service response - Thank you for your 5-star review, Anne! We're happy to hear Tracey was articulate and professional, making the repair process easy to understand.
Sears Home Services on 1774490971347
Bernard diagnosed the problem. He was professional and courteous.
Jim S,
Customer service response - Thank you for your 5-star review, Jim! We're happy to hear Bernard was professional and courteous while diagnosing the problem.
Sears Home Services on 1773100128155
I live 16 minutes from the center of Ithaca and yet every repair person I contacted either did not respond to my messages or refused to travel "so far." This area is unfortunately increasingly difficult to get dedicated help for even the most basic of services. No matter how much one offers to pay for help, there are very few people now willing to help with such things, even respected long time repairpeople. I am so thankful however for Tracy's arrival and immediate diagnosis of a problem--not with the stove itself but with the gas line. He was kind, braved deep snow in the driveway, and incredibly helpful--a rarity for Ithaca, if not the rest of New England. Ithaca-area Homeowners take note: Sears Appliance Repair works! While I don't like their AI interface--meaning it is impossible to speak to a human, in this case, it worked for which I am incredibly appreciative. I would most certainly use Sears appliance repair again because the so-called experts in the field are not only unreliable but unwilling to show up. Thanks so much Tracy and Sears Repair!
Sean A,
Customer service response - Thank you for your 5-star review, Sean! We're happy to hear Tracy was able to assist you promptly and effectively despite the challenges, and we appreciate your understanding regarding our AI interface.
Sears Home Services on 1769746691220
Bernie was given the wrong service address. But he still showed up and fixed the issue when provided with the correct address.
Brian M,
Customer service response - Thank you for your 5-star review, Brian! We're happy to hear Bernie was able to resolve the issue despite the initial address mix-up.
Sears Home Services on 1769395377700
Trumble T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768881278249
