40 Catherwood Rd Suite F11 Reviews
Showing most recent reviews from verified customers of Sears Home Services
BETTY S
The technician was very polite , very thorough and very nice .
Customer service response - Thank you for highlighting the professionalism and courtesy of our technician. We're thrilled to have provided you with such a positive experience!
Sears Home Services on July 25, 2024
robert P
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 15, 2024
Alan K
igniter repair for oven
Customer service response - We appreciate your feedback and apologize for any inconvenience you may have experienced with the igniter repair. Thank to you for bringing this to our attention.
Sears Home Services on July 03, 2024
Greg K
The service technician who came to my house was very helpful. He clearly explained my options. Ultimately he diagnosed the issue and I was able to get my fridge and freezer back to working order before my produce went bad.
Customer service response - Thank you for sharing your positive experience with our technician. We're glad your fridge and freezer are running smoothly again!
Sears Home Services on June 27, 2024
Kelly G
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 19, 2024
Itziar R
Customer service response - A big thank you, Itziar, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Sarah A
Bernard was knowledgeable and kind. He gave me the information that I needed to be able to better take care of my machine, and was respectful about it. He was on time, had wonderful communication, and quick and thorough service. I would definitely recommend using this company. I was a little hesitant at first because I had my machine serviced through the lowest warranty division, and Lowe's had absolutely terrible options and communications. But A&E was the company they went through, and they had excellent communication, options, and service.
Customer service response - Thank you for sharing your positive experience with Bernard and our team. We're thrilled to hear that our efforts to provide high-quality and respectful service made a difference for you.
Sears Home Services on June 07, 2024
Tracy P
Customer service response - A big thank you, Tracy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Alison P
Technician worked hard and stayed late to finish the job -- I was very happy with his service!
Customer service response - Thank you for taking the time to share your positive experience; it's great to hear you were happy with the technician's dedication. We look forward to serving you again in the future.
Sears Home Services on May 19, 2024
Larry E
Efficient repair, left the area clean and neat. Friendly. Answered questions not directly about repair.
Customer service response - Thank you for your positive feedback! We're delighted to hear you found our service efficient and our team approachable.
Sears Home Services on March 26, 2024
