3300 Chambers Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gail B
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Deedra
Service was fantastic - thank you Daniel. Sears Pricing very high and rather exorbitant. Replaced a dryer door switch for $339.00, part was found on line by a friend for $5.77. Next visit is 12/26 costing $492.00, that part is on line for $195.00. Feel a bit ‘had’.
Customer service response - Thank you for sharing your experience. We apologize if our pricing did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements.
Sears Home Services on January 25, 2024
David S
Daniel D. Was prompt for our visit. Diagnosed the problem quickly and offered several options as we had no warranty coverage. Was very impressed on our 1st use of A&E service. We did discover that the part in question had a 10 year coverage by LG. I have contacted them and they are shipping the part. I will then be contacting A&E for the install. Still deciding on the home service policy that Dan review with us.
Customer service response - Thank you for taking the time to leave a review, Daniel. We apologize for any inconvenience caused regarding the warranty coverage for the part in question, and we appreciate your efforts in reaching out to LG. We look forward to assisting you with the installation once the part arrives.
Sears Home Services on January 16, 2024
Candy L
Customer service response - A big thank you, Candy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Kate M
Was professional and courteous even at the end of a long day.
John P
The technician arrived at 8 AM and needed only minimal direction as to the symptoms. He thoroughly checked out my refrigerator and solved the issue
Anita P
Carolyn S
Very nice technician who is very polite. On time and quick with repair.
Raine H
Was pleasant and completed the repair quickly
Matthew M
Dan was great ! Quick & easy