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802-552-4364
7451 Seneca Rd Reviews
Read reviews from customers who used our services at 7451 Seneca Rd
Total reviews
37
Average Rating
4.9/5
2 months old Frigidaire refrigerator failed. A fan. Rodney ordered and fixed when fan arrived. Sad Rodney must order parts vs. carrying a supply of parts. Rodney worked efficiently and was very knowledgeable. Would be nice if we could just call Rodney and not jump the hoops of automated answering machines and Corporate Frigidaire to get our almost brand new Frigidaire fixed!
Rich B,
Customer service response - Thank you for your feedback, Rich! We're glad to hear Rodney was efficient and knowledgeable, and we appreciate your patience with the parts ordering process and communication system.
Sears Home Services on 1793595151934
Michael B,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793595152304
Tyler was very knowledgeable and made sure I understood what work was done. Also personable & professional. Excellent representative of your company.
Kyle H,
Customer service response - Thank you for your feedback, Kyle! We're glad to hear Tyler was knowledgeable, personable, and professional during your service.
Sears Home Services on 1793285893863
Michael O,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786458617969
Very polite, professional and knowledgeable. Glad we got him!
Kevin H,
Customer service response - Thank you for your review, Kevin! We're happy to hear you found our technician polite, professional, and knowledgeable.
Sears Home Services on 1774915126057
Lynn M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1774398173506
Took care of my problem. Very personable.
Marie L,
Customer service response - Thank you for your review, Marie! We're happy to hear our team took care of your problem and provided personable service.
Sears Home Services on 1773796065386
Unfortunately the issue stopped just prior to the tech arriving. Todd checked the dishwasher throughly but couldn't get any error codes. He throughly explained possible causes and things to look out for in the future. Great service.
B. T,
Customer service response - Thank you for your review, B. Tamm! We're glad to hear Todd provided thorough service and helpful explanations.
Sears Home Services on 1769997218806
Andi W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765163650005
Carrie C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1764807480874
Both repairman did a great job. The two pricing questions on the survey don't include free repairs covered under warranty. Therefore, your bubble survey findings will be skewed
Bob N,
Customer service response - Thank you for your review, Bob! We're glad to hear both repairmen did a great job, and we appreciate your feedback about the survey.
Sears Home Services on 1764555798945
Todd was very friendly, professional and explained what was wrong with the washer, next steps and how to get in contact with him if needed. When the part arrived, the follow up appointment was scheduled right away and he quickly repaired the washer for us. He is very nice and made the experience as painless as possible!
Stacey H,
Customer service response - Thank you for your review, Stacey! We're happy to hear Todd provided friendly and professional service, making the repair process smooth for you.
Sears Home Services on 1758589102829
Technician was great and professional. Not very happy with the company and their Scheduling.
Jack C,
Customer service response - Thank you for your review, Jack! We're glad to hear the technician was great and professional, and we appreciate your feedback about the scheduling.
Sears Home Services on 1755215203723
Mark H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753926369368
Technicians did a great job! I do wish the company could have a smaller window of time for the repair, as I had to take and entire day off from work.
Kasi,
Customer service response - Thank you for your review, Kasi! We're glad to hear our technicians did a great job, and we appreciate your feedback about the scheduling window.
Sears Home Services on 1749083316010
Jeff F,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1748307967542
He was on time, courteous, knowledgeable about machine, and efficient. He did an excellent job.
Bonnie D,
Customer service response - Thank you for your review, Bonnie! We're pleased to hear you found our technician on time, courteous, and knowledgeable.
Sears Home Services on 1746492620789
Todd is always professional and efficient, and always does a great job with whatever repair or maintenance is needed.
Randi C,
Customer service response - Thank you for your review, Randi! We're pleased to hear Todd consistently provides professional and efficient service.
Sears Home Services on 1744674667701
Tyler was a excellent represetative of your services. He was thorough and knowledgeable. My complaint is with Sears Repair itself! The amount of times you tx me was like being harrasssed . Please just notify of are we Yea or Nay and follow up 1 time in the 3 days prior or something. I got to the point I just kept deleting the msgs from Sears. AND I DONT ANSWER LONG DISTANCE CALLS THAT I DON'T KNOW WHO IT IS. Thanks for having Tyler fix my dishwasher!!
Frances M,
Customer service response - Thank you for your review, Frances! We're glad Tyler provided excellent service, and we appreciate your feedback about the communication process.
Sears Home Services on 1739286712256
Our technician, Tracy, did a great job! We appreciate his support and enrolling us in the monthly plan! Thank you!
Jessica L,
Customer service response - Thank you for your review, Jessica! We're glad to hear Tracy did a great job and that you're happy with the monthly plan enrollment.
Sears Home Services on 1737429208522
Karen D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1736823781450
Thank you so much for completing maintenance on our appliances!! We are grateful to know everything is working properly!!
Jess H,
Customer service response - Thank you for your review, Jess! We're happy to hear you're satisfied with the maintenance and that everything is working properly.
Sears Home Services on 1735623621374
Our technician, Todd was very kind and pleasant. He was very efficient and tidy in his work. He cleaned up any mess that he made and he also wore shoe protectors to keep from walking over the floors with wet shoes. He visited with us as he did his job and we found him to be extremely fun to have in our mind. We hope we get him every time we have to call a technician thank you
Gale V,
Customer service response - Thank you for your wonderful review, Gale! We're thrilled to hear Todd provided kind, efficient, and tidy service, and we appreciate your kind words about his professionalism.
Sears Home Services on 1733419398149
Excellent service! Very helpful and was in and out in no time. Thanks again Todd
helki B,
Customer service response - Thank you for your review, Helki! We're glad to hear Todd provided excellent and efficient service.
Sears Home Services on 1733288598412
Very kind and curtious.fixed in a short period of time.thank you for your service.
Debbie W,
Customer service response - Thank you for your review, Debbie! We're happy to hear you found our service kind and efficient.
Sears Home Services on 1730358499055
