7451 Seneca Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeff F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 26, 2025
Bonnie D
He was on time, courteous, knowledgeable about machine, and efficient. He did an excellent job.
Customer service response - Thank you for your review, Bonnie! We're pleased to hear you found our technician on time, courteous, and knowledgeable.
Sears Home Services on May 05, 2025
Randi C
Todd is always professional and efficient, and always does a great job with whatever repair or maintenance is needed.
Customer service response - Thank you for your review, Randi! We're pleased to hear Todd consistently provides professional and efficient service.
Sears Home Services on April 14, 2025
Frances M
Tyler was a excellent represetative of your services. He was thorough and knowledgeable. My complaint is with Sears Repair itself! The amount of times you tx me was like being harrasssed . Please just notify of are we Yea or Nay and follow up 1 time in the 3 days prior or something. I got to the point I just kept deleting the msgs from Sears. AND I DONT ANSWER LONG DISTANCE CALLS THAT I DON'T KNOW WHO IT IS. Thanks for having Tyler fix my dishwasher!!
Customer service response - Thank you for your review, Frances! We're glad Tyler provided excellent service, and we appreciate your feedback about the communication process.
Sears Home Services on February 11, 2025
Jessica L
Our technician, Tracy, did a great job! We appreciate his support and enrolling us in the monthly plan! Thank you!
Customer service response - Thank you for your review, Jessica! We're glad to hear Tracy did a great job and that you're happy with the monthly plan enrollment.
Sears Home Services on January 20, 2025
Karen D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
Jess H
Thank you so much for completing maintenance on our appliances!! We are grateful to know everything is working properly!!
Customer service response - Thank you for your review, Jess! We're happy to hear you're satisfied with the maintenance and that everything is working properly.
Sears Home Services on December 30, 2024
Gale V
Our technician, Todd was very kind and pleasant. He was very efficient and tidy in his work. He cleaned up any mess that he made and he also wore shoe protectors to keep from walking over the floors with wet shoes. He visited with us as he did his job and we found him to be extremely fun to have in our mind. We hope we get him every time we have to call a technician thank you
Customer service response - Thank you for your wonderful review, Gale! We're thrilled to hear Todd provided kind, efficient, and tidy service, and we appreciate your kind words about his professionalism.
Sears Home Services on December 05, 2024
helki B
Excellent service! Very helpful and was in and out in no time. Thanks again Todd
Customer service response - Thank you for your review, Helki! We're glad to hear Todd provided excellent and efficient service.
Sears Home Services on December 03, 2024
Debbie W
Very kind and curtious.fixed in a short period of time.thank you for your service.
Customer service response - Thank you for your review, Debbie! We're happy to hear you found our service kind and efficient.
Sears Home Services on October 31, 2024