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195 N Broadway Reviews
Read reviews from customers who used our services at 195 N Broadway
Total reviews
134
Average Rating
4.5/5
Peter E,
The technician was very friendly. I got a text that he was on the way and he arrived within 30 minutes. He was thorough and got my snowblower running smoothly. Thanks.
Gerry S,
(Translated by Google) Excellent (Original) Excelente
Milagros S,
Every time please send this technician. He saves so much time and aggravation. Your third party provider know nothing wasting my time every time they come.
Ali N,
Ismael J,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707174376725
Works hard. Nice man.
Philip M,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician's work ethic and demeanor.
Sears Home Services on 1705466449085
AI is not helpful technician was good
Behzad T,
Customer service response - Thank you for your feedback, Behzad. We're glad to hear the technician was good, and we apologize for any issues you experienced with AI.
Sears Home Services on 1773360781714
technician is very knowledgeable and courteous. The event timing and shedule is way out of line 2 times in a row. Dont make plans with these dudes
Tony G,
Customer service response - Thank you for your feedback, Tony. We're glad to hear our technician was knowledgeable and courteous, and we apologize for the scheduling issues.
Sears Home Services on 1765506536302
He did good job.. he came on time and finish his job properly.
Kinjal P,
Only giving this 2 stars due to customer service, which has nothing to do with the technician. Hector was great and very knowledgeable! He fixed my problem with the dryer in minutes. However, Sears needs to stop using AI to schedule appointments!! I was cancelled on 10 times before my issue was fixed!! My dryer stopped working at the end of May and the problem wasn’t resolved until yesterday, 7/23/25 due to AI cancelling my appointments. The customer service is atrocious! I called multiple times and was never able to speak to a supervisor to find out what exactly was going on with the cancellations. Do better SEARS!!
Alyson A,
Customer service response - We apologize for the trouble you've faced, Alyson. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753406503098
