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195 N Broadway Reviews
Read reviews from customers who used our services at 195 N Broadway
Total reviews
134
Average Rating
4.5/5
The man diagnosed the problem but was incredibly rude throughout. Not a positive experience. Would not use this service again.
Alison W,
Customer service response - We apologize for the trouble you've faced, Alison. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730873938517
My stove cooktop got repaired but my washer is still not working. I told them lots of water gets deposit under the machine when i tried to use it they want more money come and check it. The technician came 4 times and the problem is still there. I dont know what to say more. Before the repair there was not water leakage outside the washer. It was an internal problem they increased the issue.
Varinder K,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1773623769467
Re: Service Order Number: 13349877 on 2/19/26 I was billed for $150.99 and told that the part required to repair my Snapper snowblower was not available so I paid $150.99 for nothing. By the way, I found the required part on line in five minutes. This is the reason that it will be a cold day in hell if I ever use Sears Home Services again. Dick Langenbach
Dick L,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1771808084856
Not too good. Just said the parts are not available without providing any part numbers for me to search.
Beavis R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1767588486318
Most rude and disrespectful Tech from Sears. shame on Sears for having such disrespectful tech coming to customer home and leaving personal garbage on Dinning table . Rude and argumentative behavior. SHAME ON SEARS FOR HIRING THESE UNENTHICAL EMPLOYEE
Naveen U,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1765938850834
I wish I can give 0 stars. They kicked me like a ball back and forth between their scheduling department and LG warranty for 2 hours and still can't get the repair and warranty process even started.
Ray T,
Customer service response - We're really sorry to hear about your experience, Ray. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1762917490871
To be honest the worst! From canceling several times to the technician really not being al that helpful.
bola D,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1754365081729
The repair did not fix the issue. The technician just left without confirming the issue with the fridge electronic panel and the cooling setting was not fixed. The control panel is still non workable. Now I need to waste more time and get another visit.
Nitin,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750727195443
Colin Tech 778 is the best. But overall experience with Sears from waiting 5 months to fix issue , to waiting months for small parts, to the bad technician who damaged my countertop...I'm demanding a full refund on the entire charge
David C,
Customer service response - We apologize for the trouble you've faced, David. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728193731377
I had a very BAD experience. We had an appointment 8to 12 and after calling there an entire day the technician finally came at 5:05. The technician was angry I guess from working hard all day. He did his job and fixed the appliance Usually after the appliance is fixed they talk to you about using the appliance. He basically just packed up and took off I never signed anything This experience was not a good one.
Iris B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1722176768723
