195 N Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
J A
Alessandro was very nice. As he checked the oven he explained what he was doing & what was needed to fix it. He had the part with him & quickly fixed the oven. Before he left he tested the oven to make sure it was fixed. I was glad I called Sears for the repair.
Customer service response - Thank you for your positive feedback! We're glad to hear that Alessandro provided a thorough and efficient service for your oven repair.
Sears Home Services on April 01, 2025
Joseph D
Technician was professional and explained problem. He diagnosed the problem quickly and was finished doing repairs in a timely manner. I would recommend to use this service.
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear that our technician provided professional service and resolved your issue efficiently.
Sears Home Services on April 01, 2025
Tom O
Came within expected time window, executed required repair in a timely manner, kept us informed of progress, cleaned up residual waste from repair.
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear that our team provided timely service and kept you informed throughout the repair process.
Sears Home Services on March 31, 2025
arackakudiyil R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 30, 2025
Shaun S
Excellent service from Hector! Extremely knowledgeable and proficient! I was very happy with the level of service and expertize he provided.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 26, 2025
susan J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 26, 2025
Alison M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 23, 2025
Anita Z
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 20, 2025
Lynn V
Colin came to resolve an issue with our whirlpool cooktop that was constantly running on “high”. He was very professional and resolved the problem. No more burned food!
Customer service response - Thank you for your positive feedback, Lynn! We're glad to hear that Colin resolved the issue with your cooktop and provided professional service.
Sears Home Services on March 19, 2025
Phillip K
Washer is working. Nice and quick.
Customer service response - We apologize for the trouble you've faced, Phillip. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on March 19, 2025
