Appointment Lookup
802-552-4364
3725 E Main - Rte 20 Reviews
Read reviews from customers who used our services at 3725 E Main - Rte 20
Total reviews
65
Average Rating
4.5/5
Repairman was very knowledgeable in the operation of all my appliances and very pleasant to work with.
Ronnie R,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our knowledgeable and pleasant repairman. We strive to provide the best service possible.
Sears Home Services on 1705034384481
Heather L,
Jenny M,
Dan B,
My tech was efficient and professional!5++++
Sherrie S,
Alicia T,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707174376827
Was very knowledgeable and a good Sears salesman. 😆 Unfortunately my appliance may not be saved and he informed of the better brands... of course available from Sears Online. Good job! Definitely will be using Sears services sooner than I'ld like.
T V,
Customer service response - Thank you for leaving a review and sharing your experience with Sears Appliance Repair. We appreciate your positive feedback about our knowledgeable salesman. We apologize for the inconvenience caused by the condition of your appliance, and we hope to serve you again in the future.
Sears Home Services on 1707204281883
Been without a washer for over a month, they keep rescheduling my appointment and waiting til last second to notify you they’re not coming. Wasted whole days just for them to not show up. Also hard to get a hold of a real person and not AI.
Angel H,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1767744593720
Updated: 06/29/26-We will NEVER call Sears to repair anything again. We've been without the main refrigerator since 07/28/25! We've had Sears cancel 15 appointments. Along with 2 no show/no calls. Last, they've showed up 5 times to 'fix' it except it was never fixed. Just as frustrating... I need to talk to a HUMAN BEING when I call. Instead I get AI automated answering with options that don't apply to me and no option to talk to a person. Most of all we want an explanation why our guy keeps cancelling and rescheduling! It's like you took our money and ran with it with no intention of actually fixing the refrigerator! We're furious! Bear this in mind Sears... I will keep updating my review with every cancelation, every no show, and all the times you claimed to fix it until someone actually fixes it!!!
Jesslan R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759371647365
Highly disappointed with customer service and support from Sears repair services. Was told via AI that a service tech would be out to service our washer and was given a 9 hour window when they would arrive, seriously? Was sent a text the day before service to confirm, which I did. The day of service I was txt a link to know when I could expect the techs arrival. Not only did that link not work, but the service tech never showed up. No call explaining anything and when I called, I was informed by the AI rep, that the tech should arrive at 7:45am...what? One star, is way too many!
Bob T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744592817181
