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3725 E Main - Rte 20 Reviews
Read reviews from customers who used our services at 3725 E Main - Rte 20
Total reviews
68
Average Rating
4.4/5
I usually don't give fives, but Jerry was great. Friendly and very knowledgable
Nancy R,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Jerry was friendly and knowledgeable, and we appreciate your high rating.
Sears Home Services on 1787853113668
Scott B,
Customer service response - Thank you for the amazing 5-star review, Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785339979212
Bill H,
Customer service response - Thank you for the amazing 5-star review, Bill! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783715727410
Technician was very easy to work with, friendly, courteous, arrived timely and job completed quickly
Kathy W,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear the technician was easy to work with, friendly, courteous, and completed the job quickly.
Sears Home Services on 1783697532020
Perry E,
Customer service response - Thank you for the amazing 5-star review, Perry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783120038387
Worked really hard to fix the problem
Marjorie P,
Customer service response - Thank you for your feedback, Marjorie! We're glad to hear the technician worked hard to fix the problem.
Sears Home Services on 1782850386390
The service guys were great. The communication between me and the time and scheduling was difficult. The AI didnt help. It would be much better and easier to talk to a human.
Louise B,
Customer service response - Thank you for your feedback, Louise! We're glad to hear the service guys were great, and we appreciate your input on improving our communication process.
Sears Home Services on 1775770895808
Very professional and knowledgeable. Fixed and did service incredibly fast. Top notch technician!
608108,
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was professional, knowledgeable, and efficient during your service.
Sears Home Services on 1774575451790
Scott came and fixed my fridge. He seemed to know what he was doing. Nice guy. I didn’t pay anything because I had purchased the extended service and it was covered.
Denise P,
Customer service response - Thank you for your positive feedback, Denise! We're glad to hear Scott was knowledgeable and that your extended service covered the repair.
Sears Home Services on 1774227271539
Both technicians were great, it's the rest of the service that sucks!!! No customer service to speak of, app is impossible, texts with updated delivery dates and no way to change appointment, that makes any sense, 8am-5pm arrival window so missed days work and then don't show up with no explanations till the following morning!!! Again Tech's were great!!!
Brent S,
Customer service response - Thank you for your feedback, Brent! We're glad to hear the technicians were great, but we're sorry for the issues you faced with our service. Please contact us directly so we can address your concerns.
Sears Home Services on 1773360777911
Rock V,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1773188384033
We received excellent service. Scott assessed the situation and gave us good advice on our options. We definitely recommend Sears Repair service for appliance maintenance.
Michael M,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear Scott provided excellent service and helpful advice on your options.
Sears Home Services on 1772155905068
Gregg R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771980113881
Catherine O,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1770943685179
Charles provided prompt, courteous, professional, knowledgeable, experienced customer service troubleshooting and repairing our Maytag Smart Washer. Answered all our questions and explained best operating practices. Sears, you have an Ace!!
Ralph L,
Customer service response - Thank you for your positive feedback, Ralph! We're glad to hear Charles provided prompt and professional service, and that he was able to answer all your questions and offer helpful advice.
Sears Home Services on 1768880759160
Very knowledgeable and helpful
Chester W,
Customer service response - Thank you for your positive feedback, Chester! We're glad to hear our technician was knowledgeable and helpful during your service.
Sears Home Services on 1767921779634
Diane E,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767144255352
Mary I,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764911144391
Great guy and very knowledgeable! Was here by 8:30 am and gone in about an hour.
Katherine B,
Customer service response - Thank you for your positive feedback, Katherine! We're glad to hear our technician was knowledgeable and efficient during your service.
Sears Home Services on 1764642482236
Jefferey B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762820287739
Ann G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761869287680
Very friendly and knowledgeable
Lisa Z,
Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear our technician was friendly and knowledgeable during your service.
Sears Home Services on 1761006827282
Very experienced technician- worth his weight in GOLD! He took the time to show me what was going on with the appliance and what needed to be fixed and showed me the new part going in. He also took the time to pull apart the entire dryer, show me all the things that needed to be cleaned out and showed me exactly where I had two fires inside the dryer that I didn’t even know about. His knowledge is greatly appreciated!!! Excellent job and great experience- I value the company even more after today and I was reassured that I chose the right company to fix my appliance! I would definitely recommend my technician.
Jody,
Customer service response - Thank you for your positive feedback, Jody! We're glad to hear our technician's expertise and thoroughness provided you with a great experience and reassurance in choosing us for your appliance repair.
Sears Home Services on 1760655521979
Repair man was good answered questions was not able to fix due to new part needed but warranty will cover repair Definitely use service again on my next break down thanks repair man
Geffrey O,
Customer service response - Thank you for your positive feedback, Geffrey! We're glad to hear our repairman was helpful and that your warranty will cover the repair. We look forward to assisting you again in the future.
Sears Home Services on 1759886423827
jonnie S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1755044267888
