4000 Jericho Tpke Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer tech
Very good
Margarat G, Brentwood, NY
HVAC REPAIR
ROMANY IS NOT ONLY A CONSOMATE PROFESSIONAL, BUT A VERY NICE, PLEASANT PERSON, ON TOP OF THAT. HE ARRIVED EARLY, PROMPTLY DEALT WITH, AND EFECTED THE REPAIR, AND EXPLAINED WHAT THE THE PROBLEM WAS. HE IS A TRIBUTE TO YOUR COMPANY. I WISH MY EXPERIENCE WITH CHOICE HOME WARRANTY WENT AS SMOOTHLY AS ROMANY'S REPAIR DID. I'M VERY DISAPPOINTED WITH THEIR RESPONSE TIME TO MY PROBLEM.
Charles M, Bay Shore, NY
Dryer repair
Professional and thorough. Technician arrived in a timely manner and knew his job
Maria H, Huntington, NY
professional and attentive
Alford performed the service in a very timely and professional manner; he knew what the issue was and was able to solve the problem and also recommended future care. he called before arriving and gave a perfect eta. very calm and friendly demeanor with knowledge of the issue at hand.
Muhammad A, Dix Hills, NY
Stove
Did a great job, would use again anytime. Very quick and on time
Mark E, Greenlawn, NY
Repair of washer
Hector is a great technician, responded to all my questions respectfully and answered with confident. He was diligent, careful with moving the appliance, did quick testing for issues with washer, identified the parts that was received and replaced broken suspension pieces with confidence. He truly is a man of experience with great attitude and confidence. He is truly an asset to his company and gets my highest recommendation for customer service work satisfaction. Thank you Hector.
Gholam F, Dix Hills, NY
Owner
Robert was great. He discovered the broken wire and fixed it on the spot rather than ordering a part and making us wait.
Ken B, Huntingtn Sta, NY
Great Service from Sears Rep
Our appliance needed service for another problem and again Alessandro was able to resolve the issue. We are so pleased it was able to be fixed and it is up and running again!
Emanuel M, Huntingtn Sta, NY
Professional, effective & appreciated.
Technician was punctual and kept us informed of his ETA. Alford quickly diagnosed the problem and diligently worked to do all necessary repairs. He was effective and professional in all aspects.
Pete F Liz F, Greenlawn, NY
Averie P, great technician
He was punctual, polite and very knowledgeable! He gave us explicit information about the igniter not working.
Vanessa L, Bay Shore, NY
