4000 Jericho Tpke Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joanne A
On time and was quick to diagnose and research if parts were available through GE. Great service from initial phone call to today’s service call
Michael C
prompt,courteous,efficient and professional.
Customer service response - Thank you for your review, Michael! We're glad to hear you found our service prompt, courteous, efficient, and professional.
Sears Home Services on July 14, 2025
Andrea F
Excellent experience. Technician was on time, very thorough. Gave me estimate before he started the work. All done in less than an hour I rate him a 5 and will use your services again.
Customer service response - Thank you for your review, Andrea! We're glad to hear you had an excellent experience with our thorough and punctual technician.
Sears Home Services on July 13, 2025
Matthew D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 07, 2025
CHRISTINE W
This was a positive experience. He was on time. He was interested in solving the problem. he was pleasant and thorough and efficient. Pleasantly surprised because the experience I had the previous week was terrible. I had a scheduled appointment on Thursday between eight and five, and I had to call at 10 to 5 only to find out that my appointment was canceled. I waited all day and no one made contact with me.. They said that I would be hearing from a supervisor, but that did not happen.. I only got some response when I called the day before my next appointment, which was a week away to get confirmation that they were coming, and there was no ability to speak to a supervisor.
Customer service response - Thank you for your review, Christine! We're glad to hear this experience was positive and efficient, and we apologize for the inconvenience you faced with your previous appointment.
Sears Home Services on July 07, 2025
Herbert L
Excellent work
Customer service response - Thank you for your review, Herbert! We're glad to hear you found our work excellent.
Sears Home Services on June 26, 2025
Dawn R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 17, 2025
Juan V
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 15, 2025
Alan K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 21, 2025
Marco
Great communication explaining repair fixes
Customer service response - Thank you for your review, Marco! We're glad to hear you appreciated the great communication regarding the repair fixes.
Sears Home Services on May 07, 2025
