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Frank T
Your tech had no idea what was wrong with my boiler. He said I needed several parts a plumber and electrician. Well, I couldn’t wait for choice to send me someone. So I hired my own private company to repair my boiler. And I didn’t need any parts except for a filter and my heat was up and running in less than an hour. Not only is your service terrible your technicians have no idea what they’re talking about. They need to go back to school and learn heating.
Customer service response - Thank you for taking the time to bring this to our attention, Frank. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on January 31, 2024
