4155 State Route 31 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wonderful Experience
My tech was a very professional, knowledgeable, and a friendly man. He was very efficient and helpful. I could be more pleased with his service. Thank you so much. I would use and recommend this gentleman again if needed.
Crystal D, Port Byron, NY
Virginia - home service user
Great guy , very helpful; send him again next year; he left a brush
Virginia K, Seneca Falls, NY
Happy experience
Eugene has a wonderful disposition and knows his stuff. I'm confident that my washer does not have damage to a ball bearing now that Gene came and ran tests and listened to it run. When he saw the picture I took of the stains on my sheets, and looked behind the rubber rim, he was certain it is soap scum residue. He told me exactly the extra cleaning steps I need to do beyond what I already do. I'm very happy and satisfied and learned important things about loading the washer that I WAS DOING WRONG. Super helpful visit!
Inga B, Solvay, NY
excellent
I like how he called me before coming and he is a good worker
Nancy P, Clay, NY
Great service
We are very happy with the technician that came out
Valerie Y, Hastings, NY
Washer and dryer service
Provided excellent service was very professional and knowledgeable explained everything well
Gene T, Cato, NY
Wonderful service, fantastic technician!
Eugene was very professional and fixed our issue with the machine. I would recommend him to others!
Phyllis I, Hannibal, NY
REPAIR SERVICE
Both gentlemen were courteous, professional, and honest. Very knowledgeable on what needed to be done. Thank you.
Lynne C, Brewerton, NY
Eugene was great and found a problem and then came back to install the part that was broken. He was very quick and thorough and very pleasant to deal with. Very happy my washer works now.
Nancy S, Cicero, NY
Service tec's are great
The service Tec's have always been great Jon is a great man ,very respectful gets the job done with any questions answered . The problem is NOT with the service . It's GETTING the service someone to talk to without the never ending loops on the phone or the VERY DYSFUNCTIONAL web site . It's very sad that the only way to get a response from anyone to to complain on FaceBook, Amazing a response in seconds .I would think that's NOT what you would want people to see.
Mark-anna O, Cato, NY
