S 3701 Mckinley Parkway Reviews

Read reviews from customers who used our services at S 3701 Mckinley Parkway


Total reviews

107


Average Rating

4.6/5

September 15, 2026
Overall rating

LINDA B,

Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789570930748

September 04, 2026
Overall rating

Joel is the best repair technician we have come in contact with without a doubt. Joel is thorough, neat, knowledgeable, patient and very intentional in repairing the problems. He deserves a promotion and salary raise. He has worked on a number of repairs in our house which were covered by the protection agreement and each time he was able to diagnose the issues and repair them, even when previous repair technicians left issues or did not repair the appliances. He is great and he far surpasses any other technicians who we have worked with in the past. We definitely appreciate the quality of his work.

Bettina B,

Customer service response - Thank you for your feedback, Bettina! We're thrilled to hear Joel has consistently provided thorough, knowledgeable, and exceptional service, surpassing your expectations.

Sears Home Services on 1788554670525

August 24, 2026
Overall rating

Fred J,

Customer service response - Thank you for the amazing 5-star review, Fred! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787613580363

August 20, 2026
Overall rating

Samantha R,

Customer service response - Thank you for the amazing 5-star review, Samantha! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787251684523

August 13, 2026
Overall rating

Sears kept me abreast of my technician and service time.

Joan E,

Customer service response - Thank you for your feedback, Joan! We're glad to hear you were kept informed about your technician and service time.

Sears Home Services on 1786652194519

August 05, 2026
Overall rating

Vicki M,

Customer service response - Thank you for the amazing 5-star review, Vicki! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785932782540

August 04, 2026
Overall rating

Jill G,

Customer service response - Thank you for the amazing 5-star review, Jill! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785871606147

August 03, 2026
Overall rating

Sona L,

Customer service response - Thank you for the amazing 5-star review, Sona! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785861632915

August 03, 2026
Overall rating

Excellent service and advice

sco O,

Customer service response - Thank you for your feedback! We're glad to hear you received excellent service and advice.

Sears Home Services on 1785858689671

July 31, 2026
Overall rating

Kevin C,

Customer service response - Thank you for the amazing 5-star review, Kevin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785601568329

July 29, 2026
Overall rating

Charles knew what he was doing. I would recommend him.

Michael M,

Customer service response - Thank you for your feedback, Michael! We're glad to hear Charles was knowledgeable and that you would recommend him.

Sears Home Services on 1785352580578

July 13, 2026
Overall rating

The service Technician that came to my home was absolutely awesome. He Has 35 years of experience in this business, and not only as knowledgeable, but kind. I Made a choice to get all new insides to my dryer, So therefore, it was pricey for this service call, but there normal service calls are absolutely reasonable plus they go toward the price of repair in I will definitely call Sears Hey again for repair

Kathleen B,

Customer service response - Thank you for your feedback, Kathleen! We're glad to hear the technician's experience and kindness made a positive impact, and we appreciate your trust in choosing us for your dryer repair.

Sears Home Services on 1784046504708

July 13, 2026
Overall rating

Let me know of his schedule and arrival time; followed my instructions in comments as to location of our refrigerator; gave us very practical and wise insight and choices to make.

Fred R,

Customer service response - Thank you for your feedback, Fred! We're glad to hear the technician communicated well, followed your instructions, and provided practical insights and choices.

Sears Home Services on 1784041023612

July 08, 2026
Overall rating

Repair

David L,

Customer service response - Thank you for your feedback, David! We're glad to hear you had a positive experience with our repair service.

Sears Home Services on 1783530327240

July 07, 2026
Overall rating

Brian T,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783525673897

June 19, 2026
Overall rating

Our technician was fantastic and very professional. He was in and out, fixed the problem, went above and beyond to reschedule when my newborn was sick and I couldn't be home in time. So very appreciative.

Catey H,

Customer service response - Thank you for your feedback, Catey! We're glad to hear the technician was professional, went above and beyond, and accommodated your schedule during a difficult time.

Sears Home Services on 1781895814687

May 06, 2026
Overall rating

The technicians were What are you getting? very professional.

Colleen F,

Customer service response - Thank you for your feedback, Colleen! We're glad to hear the technicians were very professional.

Sears Home Services on 1778026915507

May 02, 2026
Overall rating

Very professional

Michael L,

Customer service response - Thank you for your feedback, Michael! We're glad to hear you found the service very professional.

Sears Home Services on 1777718699252

April 29, 2026
Overall rating

David O,

Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777462173477

April 27, 2026
Overall rating

Very knowledgeable and courteous.

Christopher C,

Customer service response - Thank you for the amazing 5-star review, Christopher! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777326308539

April 23, 2026
Overall rating

Tech was good. Didn't care for the texting appt part. No way to talk to someone.

Sheri R,

Customer service response - Thank you for your feedback, Sheri! We're glad to hear the tech was good, and we appreciate your input about the appointment process.

Sears Home Services on 1776977909060

April 15, 2026
Overall rating

Jason was a total pro. The guys were in & out with the problem fixed in about 30 mins. The best customer service in the business by far and service calls like the one I experienced today are why I will always gladly pay for my Sears Protect warranty. My wife and I are always beyond happy with the service and the technicians that are sent to our home. Thanks again for a super pleasant experience!!

Tom G,

Customer service response - Thank you for your feedback, Tom! We're glad to hear Jason provided excellent service and that you're happy with your Sears Protect warranty experience.

Sears Home Services on 1776275145567

April 03, 2026
Overall rating

My technician was very professional and informing!! Quick!!! He gave me great tips!!! Thanks!!!!!!

Kristy C,

Customer service response - Thank you for your feedback, Kristy! We're glad to hear your technician was professional, informative, and quick.

Sears Home Services on 1775155618710

March 23, 2026
Overall rating

My service tech Charles was amazing. he kind, courteous, and went above and beyond for me.

Melissa S,

Customer service response - Thank you for your review, Melissa! We're glad to hear that Charles was kind, courteous, and went above and beyond for you.

Sears Home Services on 1774227271556

April 04, 2026
Overall rating

Out of the 3 repair guys you sent out he was absolutely the best one. He explained everything , was patient and professional. The first one was nice and polite, the second guy was unprofessional and didn’t know what he was doing . 5 days of me sitting around most of the day is outrageous … you should have sent Charles the first time . Thank you Charles, I appreciate you 😁

Gail A,

Customer service response - Thank you for your review, Gail! We're glad to hear that you found our service professional and respectful.

Sears Home Services on 1773275228145

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