7172 NY-54 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Casey F
Tyler was very courteous and tried his best to fix my oven, however after much diagnosis I need a new one but nevertheless he seemed very knowledgeable and took the time to figure out the problem.
Customer service response - Thank you for your review, Casey! We're glad to hear that Tyler was courteous and knowledgeable, even though a new oven is needed.
Sears Home Services on June 01, 2025
Rhonda D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 28, 2025
Kent B
Great service!
Customer service response - Thank you for your positive feedback, Kent! We're glad to hear you received great service.
Sears Home Services on May 22, 2025
Bonnie A
Tyler was very personable. He was knowledgeable on servicing my oven and was very neat. Thank you, Tyler, for great service.
Customer service response - Thank you for your review, Bonnie! We're glad to hear that Tyler provided personable and knowledgeable service for your oven.
Sears Home Services on April 06, 2025
Amanda H
Tracy has taken a bad experience with this company and turned it into a more positive experience. After dealing with this company's automated system and the lack of human interactions I was feeling like there was never going to be a resolution for my fridge to be repaired. I paid for the repairs up front and have waited 9 months to have a tech actually show up, be respectful, knowledgeable and whom actually cared to get their job done in a timely manner to the best of their ability. He has communicated with me about my situation and did everything he could to finally get this taken care of. Huge thank you to Tracy!
Customer service response - Thank you for sharing your experience, Amanda. We're glad to hear that Tracy was able to turn things around and provide the respectful and knowledgeable service you needed.
Sears Home Services on April 03, 2025
Bob B
Very excellent tech and service.
Customer service response - Thank you for your positive feedback, Bob! We're glad to hear you were pleased with our technician and service.
Sears Home Services on April 01, 2025
Steve S
Tyler is always great! He explains everything clearly!
Customer service response - Thank you for your positive feedback, Steve! We're delighted to hear that Tyler consistently provides clear and excellent service.
Sears Home Services on October 07, 2024
Barbara B
Customer service response - A big thank you, Barbara, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
Christine M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024
Michael W
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on May 05, 2024
