1425 Central Ave Reviews
Read reviews from customers who used our services at 1425 Central Ave
Total reviews
257
Average Rating
4.1/5
Pedro was the only tech who diagnosed the problem w our refrig correctly out of 7 diff techs. It's been a prob since 1/15.
Bob S,
Customer service response - Thank you for your feedback, Bob! We're glad to hear Pedro was able to correctly diagnose the issue with your refrigerator after multiple attempts.
Sears Home Services on 1775319789973
The technician, Pedro was fantastic! I asked a lot of questions, he was knowledgeable and courteous about answering them. He also gave me very good advice about my other appliance. So I appreciate his service. I wish there were more stars!
Gloria L,
Customer service response - Thank you for your feedback, Gloria! We're glad to hear Pedro was knowledgeable, courteous, and provided valuable advice.
Sears Home Services on 1775239802822
My main complaint is that he left numerous items when he left!!! Such as 4 black Spongy items gloves used on the floor. Should definitely clean up after job is completed!!!
Mariette B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774576098831
Tech was excellent. Serviced electric stove. James was very helpful. However i am not satisfied with the rates charged by Sears. Way over priced
Gary B,
Customer service response - Thank you for your feedback, Gary! We're glad to hear the tech was excellent. If you have concerns about the charges, please contact us directly so we can assist you.
Sears Home Services on 1773188216784
Mark does a great job Very professional
Anand S,
Customer service response - Thank you for your positive feedback, Anand! We're glad to hear Mark did a great and professional job.
Sears Home Services on 1772155905016
Pedro was spectacular. Your service, however, is too AI dependent. When your chatbot tells me I can’t talk to a real person, then your service has major problems.
David K,
Customer service response - Thank you for your feedback, David. We're glad to hear Pedro was spectacular, and we apologize for the inconvenience with our AI system. Please contact us directly so we can assist you further.
Sears Home Services on 1772155905115
Linda N,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771980113927
Frank was pleasant, diligent, knowledgeable, and clever. He thought outside the box and solve my problem.
Marc L,
Customer service response - Thank you for your positive feedback, Marc! We're glad to hear Frank was pleasant and clever in solving your problem.
Sears Home Services on 1768880270421
Service is very good and knowledgeable
Sharon,
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear you found our service very good and knowledgeable.
Sears Home Services on 1768880804377
James was able to get all the old parts out and replaced with the new ones. The washer looks great. Now both the washer and dryer are fixed and ready for more years of work. Very helpful young man
Sharon C,
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear your dryer is working like new again.
Sears Home Services on 1768353212765