1425 Central Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Daniel A
Patricia G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 15, 2024
Karina L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 15, 2024
malcolm S
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 11, 2024
Mary V
Dylan phoned ahead to confirm that arriving early would be convenient. He was pleasant, respectful of property and knowledgeable. Dylan was thorough in his diagnostic review of my appliance (GE glass top range). I declined the repair due to the ABSURD cost of the replacemet switch. The final bill would have been over $500 and most of that was the part and not labor charges. I’d much rather put $500+ toward a brand new appliance.
Customer service response - We appreciate your feedback and understand your decision regarding the repair costs. Thank you for acknowledging Dylan's professionalism and expertise.
Sears Home Services on August 07, 2024
Suki J
Explain the issues and addresses the issues my well and very patient with them customer
Customer service response - Thank you for acknowledging our patience and dedication in addressing issues. We're glad you appreciated our service.
Sears Home Services on August 06, 2024
Chad H
Tito is the best! He was on time, friendly, knowledgeable, and efficient. He fixed the problem quickly.
Customer service response - Thank you for sharing your positive experience with Tito. We're glad he could efficiently resolve your issue!
Sears Home Services on August 06, 2024
Michael R
Quick and thorough
Customer service response - Thank you for highlighting our quick and thorough service. We're glad to meet your expectations!
Sears Home Services on August 04, 2024
Nitin G
Customer service response - A big thank you, Nitin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 28, 2024
Shaman M
The repairman who came to the house was fine, I give him five stars, no complaints. Efficient, respectful, knew what he was doing etc. The guy on the phone when I called to make an appointment was a different story. My primary complaint is that he seriously misled me on the cost. Be aware....
Customer service response - We appreciate your feedback and are glad you were satisfied with our technician's service. We apologize for any confusion regarding costs, and we are reviewing our communication processes to better serve you in the future.
Sears Home Services on July 25, 2024
