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1425 Central Ave Reviews
Read reviews from customers who used our services at 1425 Central Ave
Total reviews
257
Average Rating
4.1/5
Very professional, tested and confirmed it was working.
Dennis G,
Technician explained issues and gave cost choices. Dryer needed a belt and another technician promptly came and installed same day.
Colleen G,
Joseph D was great and professional. He took the time to explain what was wrong with my appliance.
Robyn M,
Myra D,
Excellent experience!
Chuck S,
Mark was very through , professional and knowledgeable.
John J,
Justin G,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174376726
technitian help fixing and made sugestions for the problem npt to happen again
Frank F,
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair service. We appreciate your feedback and are glad to hear that our technician was able to help fix the issue and provide suggestions to prevent it from happening again.
Sears Home Services on 1705464404344
The Tech was early, which was greatly appreciated. He was respectful and very knowledgeable about what was causing the trouble. He ordered the part and replaced it quickly without incident. He corrected the problem efficiently and effectively, especially this time of year when the holidays are approaching and the range is very necessary. I’d say he’s a valuable asset to your team. It was a pleasure working with him. Thank you, L. McCarthy
Lisa M,
Customer service response - Thank you for your positive review. We are glad to hear that our technician was punctual, respectful, and knowledgeable, and that he efficiently resolved the issue with your appliance. We appreciate your feedback and value your business.
Sears Home Services on 1707205341426
Pedro is an amazing technician. He gets a 5 star review. He takes the time to explain their repair process, what to expect from the unit and how to clean the machine to prevent future issues. Pedro was clear and well informed. He was a pleasure. The service provider, Sears Appliance (not the local office, the corporation) gets 2 stars. Their service communications and scheduling is AI generated. Between the texts ( dozens upon dozens), the emails (22) and phone calls (3) confirming 2 scheduled appointments was exhausting and ridiculous. I got three AI phone calls confirming the initial appointment within two hours. This is just another way for the rich to get richer and the boots on the ground (technicians, supervisors and managers) frustrated as well. Of course I only paid a home warranty co-pay so the cost was fine.
shortsout,
Customer service response - Thank you for your feedback. We're glad Pedro provided excellent service, and we apologize for the overwhelming communication and scheduling process.
Sears Home Services on 1779991329609
