7525 Colbert Dr Ste 108 Reviews

Total scam artists. What a waste of money and time. Told us they would be here between 8-12. Showed up after 12. On the phone, they said they could repair our ice maker during an easy 10 min visit. They charged $129 for a useless diagnostics visit. Did not bring any repair parts. Now, they say we need to pay an additional $640. We looked up the part. It costs $20. We’ve ordered it and will repair it ourselves. Then they had the audacity to call us and ask us to sign up for an appliance warranty. Avoid these scammers.

I never give 1 star reviews but please read this one. If you have any issues with your appointment or need a refund you have to speak to their phone service which is now "Samantha" an AI operator. I needed a refund as they had me order a part and pay up front for the service but when they got there the new tech said it was the wrong part and the dishwasher, Bosch, discontinued the parts. He told me I needed to call the 800 number and now I'm dealing with the AI deal and she refers me to their website where there is no way to get help! Find someone local with a human that can help you. Signed, I'm out $600's.

I sent picture of model info directly from machine door but first guy did not have correct belt. Parts arrived here over a week ago but could not get back until today even tho I was told they come to my area Tuesday and Thurs. I have been without a dryer over 3 weeks in summer!!!!!

Technician Joseph S #0591057 installed Door Boot Seal on a Whirlpool Duet upside down, with (4) drain holes on top of door. On top of that, telling me I need a $35 hose when the part costs less than $15. All in all, a technician (my 9yr calls him Distechnician; even spotted the tabs on old door boot seal, one showing UP, the other showing DOWN), put in the opposite way, costs $400 for a botched up job.

I worst service ever! Technician came, casually looked at the stove and said he needed to order parts. He did, we received them at our house, he came back, wrong parts. Reordered parts, they came again to the house, this time with an invoice which was less than half of what we paid. Then our service was cancelled and we were never notified so we waited all day for him and he never showed. Tried to call again and couldn’t ever get the issue resolved! Now we’re out $500 and still have a broken stove.

Make you wait all day 8am to 5 pm and then call at 430 to cancel very unprofessional don’t care about your time. Do not recommend.