7525 Colbert Dr Ste 108 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Blair P
Customer service response - Thank you so much for the fantastic 5-star rating, Blair! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 25, 2024
dave D
Customer service response - Thank you so much for the fantastic 5-star rating, dave! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 12, 2024
Paul M
Customer service response - A big thank you, Paul, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 11, 2024
Tom G
Prompt, professional, explained everything clearly and left everything in excellent order.
Customer service response - Thank you for taking the time to leave such a positive review! We're glad to hear that you had a great experience with Sears Appliance Repair. We appreciate your business and hope to be of service to you again in the future.
Sears Home Services on February 08, 2024
Chris B
Professional, friendly, knowledgeable!
Customer service response - Thank you so much for your positive review! We strive to provide professional, friendly, and knowledgeable service to all of our customers. We really appreciate your feedback.
Sears Home Services on February 08, 2024
Savvy L
Hunter was great - knowledgeable and very helpful. Great service company.
Lauren R
Very friendly and knowledgeable. I made the appointment and he was out the next day. He fixed our oven and saved Thanksgiving! Thank you!
Dr D
Joseph appeared as if he could have done the repair blindfold. He was start to finish, I think, under 30 minutes. He came for a dryer repair. I actually slowed his process. I was amazed at the amount of dog hair inside the dryer. I vacuumed it out while he had everything exposed.
Customer service response - Thank you for your feedback, Dr. Dentin! We're glad to hear Joseph efficiently handled the dryer repair and appreciate your involvement in the process.
Sears Home Services on April 10, 2025
Darik J
Technician Joseph S #0591057 installed Door Boot Seal on a Whirlpool Duet upside down, with (4) drain holes on top of door. On top of that, telling me I need a $35 hose when the part costs less than $15. All in all, a technician (my 9yr calls him Distechnician; even spotted the tabs on old door boot seal, one showing UP, the other showing DOWN), put in the opposite way, costs $400 for a botched up job.
Customer service response - We apologize for the trouble you've faced, Darik. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on December 09, 2024
Rachel C
I worst service ever! Technician came, casually looked at the stove and said he needed to order parts. He did, we received them at our house, he came back, wrong parts. Reordered parts, they came again to the house, this time with an invoice which was less than half of what we paid. Then our service was cancelled and we were never notified so we waited all day for him and he never showed. Tried to call again and couldn’t ever get the issue resolved! Now we’re out $500 and still have a broken stove.
Customer service response - We apologize for the trouble you've faced, Rachel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 12, 2024
