400 Parr Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Crissy B
Quick friendly and professional. My technician even made a special trip to pick up a part that had not arrived at my home yet.
Customer service response - Thank you for recognizing our dedication to service and our technician's extra effort. We're thrilled to have been able to meet your needs so effectively.
Sears Home Services on August 04, 2024
Angelina T
The tech. worked very delingently and in a timely manner.
Customer service response - Thank you for highlighting our technician's diligence and punctuality. We're delighted to have met your expectations.
Sears Home Services on July 28, 2024
Janet B
Parts arrived but no one came to install them. Waited 1 month still no service.
Customer service response - We apologize for the inconvenience and delay in service. Thank you for bringing this to our attention; we're working to address this promptly.
Sears Home Services on July 28, 2024
William T
Same day service. Timely, efficient, reasonable cost. Professional all the way. The only negitive was the scheduling people push to sign up for an additional yearly service contract.
Customer service response - Thank you for your feedback and for highlighting our efficiency and professionalism. We apologize if our promotion of the yearly service contract seemed pushy; we'll address this internally.
Sears Home Services on July 17, 2024
Foley G
Customer service response - A big thank you, Foley, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 20, 2024
alondra A
Customer service response - A big thank you, alondra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Craig D
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 09, 2024
Barbara W
Joanna was able to diagnose the problem quickly and repair it.
Customer service response - Thank you for acknowledging Joanna's professionalism and taking the time to share your positive experience with us.
Sears Home Services on June 05, 2024
Shari F
The Technician was very polite, very kind, and explained everything, and what he needed from me.
Customer service response - Thank you for your kind review! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on June 03, 2024
Fred G
Joanna and Jay did an awesome job diagnosing and repairing our refrigerator. The compressor went out and they had the necessary parts to fix it. So on the same day that the call went in, we had our fridge back up and running by 3pm.
Customer service response - We're thrilled to hear Joanna and Jay promptly got your refrigerator up and running! Thank you for trusting us with your appliance repair needs.
Sears Home Services on May 28, 2024
