1360 E Highway 372 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ethan A
Gustavo was courteous, knew his stuff; determined operator error problems, i.e., pushing buttons "hard' is not good, light touch is a good thing. Sears Policy of providing an eight hour window for service time is ridiculous and wasting "my" valuable time. Most firms give you two hours or at worst. before noon or after... Ethan E Allen
Customer service response - Thank you for your feedback, Ethan. We're pleased to hear Gustavo provided excellent service, but we apologize for the inconvenience caused by our service window policy.
Sears Home Services on October 16, 2024
Jim E
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 19, 2024
Douglas W
William was very good at explaining what was going on.
Customer service response - Thank you for your feedback, Douglas. We're glad to hear that William provided clear explanations during your service.
Sears Home Services on August 15, 2024
Peggy S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 15, 2024
Marge S
He was professional, nice and efficient. He knew right away what the problem was and where to look to confirm.
Customer service response - Hi Marge, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 01, 2024
Ron H
William did all he could, but the noise we hear every day did not appear so he checked all possible causes.I will record it for you.
Customer service response - We appreciate your patience and the extra effort in recording the noise. Rest assured, William is on standby to assist further once we have more details.
Sears Home Services on July 24, 2024
Maureen A
Outstanding and courteous in every way!
Customer service response - We're so grateful for your kind words and are thrilled you found our service outstanding and courteous. Thank the for the great review!
Sears Home Services on June 27, 2024
Michael A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 10, 2024
Robin W
Johnathan is very polite and incredibly knowledgeable.
Customer service response - Thank you for acknowledging Johnathan's politeness and knowledge. We're glad to hear you had a positive experience!
Sears Home Services on May 28, 2024
Tracey F
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 31, 2024
