1360 E Highway 372 Reviews
Read reviews from customers who used our services at 1360 E Highway 372
Total reviews
80
Average Rating
4.5/5
Very knowledgeable and pleasant technician found the problem within a half an hour, very happy with the service
Honey M,
Customer service response - Thank you for your feedback, Honey! We're glad to hear the technician was knowledgeable and pleasant, and that you were happy with the service.
Sears Home Services on 1790286413507
Lou S,
Customer service response - Thank you for the amazing 5-star review, Lou! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789548431802
Robert F,
Customer service response - Thank you for the amazing 5-star review, Robert! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789517975758
Very friendly and informative. Explained everything thoroughly and made sure I understood.
Bo J,
Customer service response - Thank you for your feedback, Bo! We're glad to hear the technician was friendly, informative, and thorough in their explanations.
Sears Home Services on 1786053355184
Art P,
Customer service response - Thank you for the amazing 5-star review, Art! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784640561099
Awesome service!! Thank you 🙏
Jessica G,
Customer service response - Thank you for your feedback, Jessica! We're glad to hear you found our service awesome.
Sears Home Services on 1782517322984
Very professional took time to find the issue and it fixed it very quickly I'm very satisfied with Alex s work
Maria O,
Customer service response - Thank you for your feedback, Maria! We're glad to hear Alex was professional and quick in resolving your issue.
Sears Home Services on 1780014101119
Ray was awesome. Quick fix and very professional!
Mark G,
Customer service response - Thank you for your feedback, Mark! We're glad to hear Ray provided a quick and professional fix.
Sears Home Services on 1779137879177
Jim was really great. He came all the way from Vegas to Pahrump to fix our ice machine. And now the ice comes out clean and beautiful. No more mess on the floor or in the fridge from melted or slushy ice! YEAH! Jim was very personable and has great personality. It was a pleasure to have him in our home fixing our Appliance. Thank you Jim.
Natalie O,
Customer service response - Thank you for your feedback, Natalie! We're glad to hear Jim made the trip to Pahrump and provided excellent service, leaving you with clean and beautiful ice.
Sears Home Services on 1777354409836
Pam E,
Customer service response - Hi Pam, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1776384267187
Very happy with our Sears service and repairs. Rikki is a great technician, very knowledgeable and shows up right when he says he will. We truly appreciate his help! Only thing is calling in the only option is AI and it should not be the only option. You should have have human representatives available for customers.
A S,
Customer service response - Thank you for your feedback! We're glad to hear Rikki provided knowledgeable and timely service. We appreciate your input on our communication options and will consider it for future improvements.
Sears Home Services on 1774996493834
Jim was very professional, very knowledgeable, and appears to have done a great job. Jim arrived on schedule, said it would take approximately 2 hours to complete the work which is about the amount of time it took hom to complete the job. I give Jim a 5 star rating. Also, I recommend Sears for any repair jobs you may need.
Charles Z,
Customer service response - Thank you for your 5-star review, Charles! We're glad to hear that Jim provided professional and knowledgeable service, and we appreciate your recommendation.
Sears Home Services on 1775006496860
Jim arrived on time, diagnosed the problem, worked with my home warranty company and fixed the refrigerator quickly. I couldn't be happier.
Elizabeth K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1772670429179
Repairman came a distance to give me service. He was very professional and thorough, too. He had a great personality, and would answer all my questions.
Linda S,
Customer service response - Thank you for your review, Linda! We're glad to hear our repairman was professional, thorough, and answered all your questions.
Sears Home Services on 1771458980256
Ricky was exceptional! He was professional, thorough and efficient. He called ahead and arrived when he stated. Great communication and service 👏 thank you so much Ricky!!
Ellen R,
Customer service response - Thank you for your review, Ellen! We're glad to hear Ricky provided exceptional service with great communication and efficiency.
Sears Home Services on 1771288539215
Very thorough although my clothes washer part with labor cost almost as much as a new washer. Went with a new washer instead of fixing the problem. Which the washer wasn’t even 2 years old
Pamella,
Customer service response - Thank you for your review, Pamella! We're glad to hear you found our service thorough, even though you decided to go with a new washer.
Sears Home Services on 1768880939669
Mark C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768266582896
Rikki was very nice and fixed our washing machine very quickly!
Kellie G,
Customer service response - Thank you for your review, Kellie! We're glad to hear Rikki was nice and fixed your washing machine quickly.
Sears Home Services on 1765330231242
First time running it since the repair and it is squeaking and making a lot of noise. Never had this before the repair. But, it does have power now. I am concerned. Update: they came out and fixed the issue. A part had come loose. They had it running in about an hour with no noise. Nicely done.
Jared W,
Customer service response - Thank you for your review, Jared! We're glad to hear James was on time and able to fix your issue.
Sears Home Services on 1764128135110
very fast and good service
John P,
Customer service response - Thank you for your review, John! We're glad to hear you received fast and good service.
Sears Home Services on 1763511621555
David H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762131651935
Rikki was professional and courteous . Explained the problem and fixed it.
Lynn P,
Customer service response - Thank you for your review, Lynn! We're glad to hear Rikki was professional, courteous, and able to fix the problem.
Sears Home Services on 1761087630414
Great service. they kept me updated on time which wss greatly appreciated. Jim, our service man was fantastic. He called before coming and arrived right on time. Super professional and knowledgeable. He checked everything out and gave us helpful suggestions as to best placement of food items in fridge and maintenance suggestions. I give him an A+
Jacki F,
Customer service response - Thank you for your review, Jacki! We're glad to hear Jim provided great service, was professional, and offered helpful suggestions for your fridge.
Sears Home Services on 1759112410528
Repair Tech was knowledgeable and efficient He explain what was being done. Called before arriving to let me know his time frame for arrival. Thank you so much. Under warranty
Patty S,
Customer service response - Thank you for your review, Patty! We're glad to hear our technician was knowledgeable, efficient, and kept you informed about the arrival time.
Sears Home Services on 1758674036822
Jim was awesome
linda A,
Customer service response - Thank you for your review, Linda! We're glad to hear Jim was awesome.
Sears Home Services on 1757466206809