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7370 S Dean Martin Dr Ste 401 Reviews
Read reviews from customers who used our services at 7370 S Dean Martin Dr Ste 401
Total reviews
97
Average Rating
4.6/5
Leon M,
Gwendolyn D,
Corina K,
Tech was wonderful, on time, friendly and well informed!
Rick M,
Jim was very pleasant and easy to talk to, he explained how my Refrigerator works and what to watch for.
Susan P,
Courteous and knowledgeable
Yvonne V,
This last guy that came was really good. The others before him are all 1 star. They have misdiagnosed my refrigerator 5 times, and still charging me 80 per visit. Choice Home warranty needs to do a better job. I'm a disabled veteran .
Antonio K,
Customer service response - We appreciate your feedback and apologize for any inconvenience caused by the misdiagnoses of your refrigerator. We strive to provide the best service possible and will work with Choice Home warranty to ensure a better experience in the future. Thank you for taking the time to share your thoughts.
Sears Home Services on 1707202266826
michael B,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1711418816603
Dishwasher panel went out in November. Part was ordered and it finally came in but to my address. The tech finally came January 10th to repair. Thankfully I only had to pay my $75 deductible due to warranty.
Rachelle T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1768881199817
My frustration is two-fold. 1 the tech didn't complete the job, and created a new problem, by not reconnecting the light inside the dryer. 2 the sears system for online reopening the job and eventually being able to speak to an agent, who would not budge insisting that I would have to pay $139 for a new diagnosis. The tech should have thoroughly tested before his departure. Instead a new problem was created because he forgot to reconnect the light cable when reattaching the front panel. The original issue of replacement rollers was performed hence 2 stars.
Iain B,
Customer service response - Thank you for taking the time to bring this to our attention, Iain. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1707456614283
