4500 N Rancho Dr Reviews

Read reviews from customers who used our services at 4500 N Rancho Dr


Total reviews

159


Average Rating

4.6/5

April 08, 2025
Overall rating

Dontee is very good and very experienced Tech. He immediately and thoroughly resolved the problem. Thank you Sears Appliance Repair. Thank you Choice Home Warranty.

Baltazar L,

Customer service response - Thank you for the 5-star review, Baltazar! We're delighted to hear Dante provided experienced and thorough service to resolve the problem.

Sears Home Services on 1744154651724

April 04, 2025
Overall rating

Technician was great and very knowledgeable. He explained everything that was wrong and how to fix it. He gave me all the options for pricing and parts to allow me to make an informed decision.

Ken J,

Customer service response - Thank you for the 5-star review, Ken! We're delighted to hear our technician provided knowledgeable service and clear explanations to help you make an informed decision.

Sears Home Services on 1743726822324

April 03, 2025
Overall rating

The technician who was here today (Not the IDIOT who was the NO CALL/NO SHOW yesterday!) was great. Kept me advised of his progress and ETA. Was clean, friendly, knowledgeable and efficient. After yesterday I was not renewing the master protection agreement I have had for years, but am now reconsidering.

Bill C,

Customer service response - Thank you for your feedback, Bill! We're glad to hear today's technician provided excellent service, and we apologize for the inconvenience you experienced yesterday.

Sears Home Services on 1743641366213

March 25, 2025
Overall rating

Gustavo was knowledgeable and friendly

Nancey E,

Customer service response - Thank you for the 5-star review, Nancey! We're delighted to hear Gustavo provided knowledgeable and friendly service.

Sears Home Services on 1742955710182

January 28, 2025
Overall rating

It took two visits to resolve the heating issue in my dryer, which I understand due to the techs not being able to stock every possible part on their trucks. It ended up being a bad flame sensor. Ricky was the first tech. I think Jimmy was the second. Both were friendly and efficient. I’d book this business again for an appliance repair that went beyond my competency.

Russell D,

Customer service response - Thank you for your positive feedback, Russell! We're glad to hear Ricky and Jimmy provided friendly and efficient service, and we appreciate your understanding during the repair process.

Sears Home Services on 1738127829116

July 09, 2025
Overall rating

Our Technician was friendly and clean. He managed the repair with expertise and took care with his repair. I was very happy.

Barbara S,

Customer service response - Thank you for your feedback, Barbara! We're happy to hear our technician provided friendly and expert service.

Sears Home Services on 1738039515037

January 08, 2025
Overall rating

Jamie was Very friendly and professional!

Raina F,

Customer service response - Thank you for the 5-star review, Raina! We're delighted to hear Jamie provided friendly and professional service.

Sears Home Services on 1736399007905

January 09, 2025
Overall rating

Antonio L,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1736405119182

January 08, 2025
Overall rating

Honest straight up and a nice guy.

Elizabeth S,

Customer service response - Thank you for the 5-star review, Elizabeth! We're happy to hear you found our technician honest and pleasant.

Sears Home Services on 1736400398033

December 16, 2024
Overall rating

Kathy,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1734407093761

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