4500 N Rancho Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Baltazar L
Dontee is very good and very experienced Tech. He immediately and thoroughly resolved the problem. Thank you Sears Appliance Repair. Thank you Choice Home Warranty.
Customer service response - Thank you for the 5-star review, Baltazar! We're delighted to hear Dante provided experienced and thorough service to resolve the problem.
Sears Home Services on April 08, 2025
Ken J
Technician was great and very knowledgeable. He explained everything that was wrong and how to fix it. He gave me all the options for pricing and parts to allow me to make an informed decision.
Customer service response - Thank you for the 5-star review, Ken! We're delighted to hear our technician provided knowledgeable service and clear explanations to help you make an informed decision.
Sears Home Services on April 03, 2025
Bill C
The technician who was here today (Not the IDIOT who was the NO CALL/NO SHOW yesterday!) was great. Kept me advised of his progress and ETA. Was clean, friendly, knowledgeable and efficient. After yesterday I was not renewing the master protection agreement I have had for years, but am now reconsidering.
Customer service response - Thank you for your feedback, Bill! We're glad to hear today's technician provided excellent service, and we apologize for the inconvenience you experienced yesterday.
Sears Home Services on April 02, 2025
Nancey E
Gustavo was knowledgeable and friendly
Customer service response - Thank you for the 5-star review, Nancey! We're delighted to hear Gustavo provided knowledgeable and friendly service.
Sears Home Services on March 25, 2025
Russell D
It took two visits to resolve the heating issue in my dryer, which I understand due to the techs not being able to stock every possible part on their trucks. It ended up being a bad flame sensor. Ricky was the first tech. I think Jimmy was the second. Both were friendly and efficient. I’d book this business again for an appliance repair that went beyond my competency.
Customer service response - Thank you for your positive feedback, Russell! We're glad to hear Ricky and Jimmy provided friendly and efficient service, and we appreciate your understanding during the repair process.
Sears Home Services on January 28, 2025
Barbara S
Our Technician was friendly and clean. He managed the repair with expertise and took care with his repair. I was very happy.
Customer service response - Thank you for your feedback, Barbara! We're happy to hear our technician provided friendly and expert service.
Sears Home Services on January 27, 2025
Raina F
Jamie was Very friendly and professional!
Customer service response - Thank you for the 5-star review, Raina! We're delighted to hear Jamie provided friendly and professional service.
Sears Home Services on January 08, 2025
Antonio L
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 09, 2025
Elizabeth S
Honest straight up and a nice guy.
Customer service response - Thank you for the 5-star review, Elizabeth! We're happy to hear you found our technician honest and pleasant.
Sears Home Services on January 08, 2025
Kathy
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
