4500 N Rancho Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (117 reviews)

Tina O

September 05, 2024

Tech was very nice, worked quickly, cleaned up after himself and made sure everything was in great working order.

Source: Google

Customer service response - Thank you for your positive feedback, Tina! We're delighted to hear our technician provided excellent service and ensured everything was in great working order.

Sears Home Services on September 05, 2024

Ronald T

September 03, 2024

John arrived as he previously stated. He promptly went to work on the refrigerator and found a broken slide on the drawer. When he tried to get the part from Sears it was no longer available and could not be ordered. He showed us the message from Sears. So that's the end of the service. John was pleasant and I would recommend him for any service.

Source: Google

Customer service response - Thank you for your positive feedback, Ronald! We're glad to hear John provided excellent service despite the part unavailability. We appreciate your recommendation.

Sears Home Services on September 03, 2024

LOVE H

August 25, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 25, 2024

Cathryn S

August 20, 2024

Very professional and fixed an issue quickly that a tech for another company left from last week.

Source: Google

Customer service response - Thank you for your positive feedback, Cathryn! We're delighted to hear our technician was able to quickly resolve the issue for you.

Sears Home Services on August 20, 2024

Barry C

August 12, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 12, 2024

Larry M

August 07, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 07, 2024

Rich V

August 05, 2024

Great service! Ordered what was needed, it arrived early, tech has been employed by them for 36 years, amazing...he was on time and did a great job. Sears... they're like the Energizer Bunny...still goin!

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our technician and appreciate your comparison to the Energizer Bunny! Thank you for choosing us for your appliance repair needs.

Sears Home Services on August 05, 2024

Linda J

July 31, 2024

Rick was very professional and explained everything! Appreciate him! Service call requested Monday, Rick completed service on two appliances early Tuesday afternoon. THANK YOU!!

Source: Google

Customer service response - We're thrilled to hear about your positive experience with Rick and appreciate you taking the time to share your feedback. Thank you for choosing our service!

Sears Home Services on July 31, 2024

William H

July 30, 2024

Rikki did a very thorough job!! Very, very pleased!! Next time I want him on my service call!

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear you were pleased with Rikki's service and will ensure he's available for your next call.

Sears Home Services on July 30, 2024

Danielle S

July 30, 2024

Thanks for your efficient service yesterday. I appreciate your hard work and dedication.

Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on July 24, 2024

Average Rating: 4.4/5 (117 reviews)
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