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4355 Grand Canyon Dr Reviews
Read reviews from customers who used our services at 4355 Grand Canyon Dr
Total reviews
78
Average Rating
4.6/5
James our technician was professional and competent our experience was great!
Franz G,
Customer service response - Thank you for your feedback, Franz! We're glad to hear James was professional and competent, making your experience great.
Sears Home Services on 1789522260683
Jim F,
Customer service response - Thank you for the amazing 5-star review, Jim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787772588418
James did a great job helping me with a weird detergent overflow disaster.
pam K,
Customer service response - Thank you for your feedback, Pam! We're glad to hear James did a great job assisting with the detergent overflow issue.
Sears Home Services on 1785942948452
He is one of the best service men we’ve ever had!
Daniel C,
Customer service response - Thank you for your feedback, Daniel! We're glad to hear you had such a positive experience with our service man.
Sears Home Services on 1782928116330
The service was at my mother's home in Las Vegas, NV. The ice machine was not working and I scheduled service. James came out, checked a few things and ordered a new machine. We scheduled the replacement and the part was shipped within 2-3 days (I can't remember which). The delivery window was scheduled from 9:30 AM to 11:30 AM,and he came out right after 9:30 AM. The installation only took about 20 minutes! James is great, friendly and very professional! I love Sears Home Service for all of our appliances!
Robin T,
Customer service response - Thank you for your feedback, Robin! We're glad to hear James provided great, friendly, and professional service, and that the installation was quick and efficient.
Sears Home Services on 1780952894097
James was efficient, pleasant and polite. He called to give ETA and was right on time.
Chrystal T,
Customer service response - Thank you for your feedback, Chrystal! We're glad to hear James was efficient, pleasant, polite, and punctual.
Sears Home Services on 1780946274106
Rikki was professional, courteous and friendly.
Karen P,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Rikki was professional, courteous, and friendly.
Sears Home Services on 1778525273860
Shannon S,
Customer service response - Thank you for the amazing 5-star review, Shannon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775852393579
Very experienced and knowledgeable. Kept everything clean and answered all questions. Polite and went the extra mile, to make me confidence.
Wayne T,
Customer service response - Thank you for your review, Wayne! We're pleased to hear that our technician was experienced, knowledgeable, and went the extra mile to ensure your confidence.
Sears Home Services on 1774313061211
James was very polite and professional.
Helen O,
Customer service response - Thank you for your review, Helen! We're pleased to hear that James provided polite and professional service.
Sears Home Services on 1772155905164
Ray was very personable and knowledgeable.
Terry W,
Customer service response - Thank you for your review, Terry! We're pleased to hear that Ray provided personable and knowledgeable service.
Sears Home Services on 1769746667814
James is great! He fixed our washer and gave helpful tips. He's always polite and in a good mood!
Sarah O,
Customer service response - Thank you for your review, Sarah! We're delighted to hear that James provided great service and helpful tips, and that his positive attitude made the experience even better.
Sears Home Services on 1768960230863
Serviceman stayed in touch prior to arrival and did arrive on time. He was courteous and obviously knowledgeable. He took care of our issue, cleaned up the work space, shared some insight into our dryer use.
Chuck R,
Customer service response - Thank you for your review, Chuck! We're pleased to hear that our serviceman was punctual, courteous, and knowledgeable, and that he provided valuable insights into your dryer use.
Sears Home Services on 1767921689795
Wish you weren’t limiting me to five stars! Jim was fabulous. Friendly, fully explained services, and gave me helpful tips as well. HIGHLY RECOMMEND!!!
Juana A,
Customer service response - Thank you for your enthusiastic review, Juana! We're thrilled to hear that Jim provided such fabulous service and helpful advice.
Sears Home Services on 1765330231943
Great communication! Workers were professional, knowledgeable and quite efficient. My furnace is now providing heat. I am a happy customer.
GEORGE J,
Customer service response - Thank you for your review, George! We're pleased to hear that our team provided great communication and efficient service, and that your furnace is now working well.
Sears Home Services on 1764910581926
I was not there but my Daughter & her Husband said Raymond (Ray) was great although he said the repairs could not be made to the dishwasher as the computer part is no longer available. Received discount on the price because I bought a 1 year contract so this service call “price” was great!
Sandra Z,
Customer service response - Thank you for sharing your experience, Sandra! We're glad to hear that Raymond provided great service and that you found value in the service call with the contract discount.
Sears Home Services on 1763345652488
Cheryl S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1755463007116
T M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752195489116
James was very helpful, professional and thorough. It was a pleasure to have him fix our refrigerator and add other appliances to the warranty list. Thank you!
Kirby B,
Customer service response - Thank you for your review, Kirby! We're pleased to hear that James provided helpful and professional service, and we're glad he could assist with your refrigerator and warranty needs.
Sears Home Services on 1750118205726
Great service. Detailed explanations on maintenance and appliance care to avoid future issues.
gary R,
Customer service response - Thank you for your review, Gary! We're glad to hear you received great service and valuable maintenance advice.
Sears Home Services on 1749173914274
Knowledgeable and explained everything before. Fixed the problem in a timely manner.
Tracey C,
Customer service response - Thank you for your review, Tracey! We're pleased to hear that our technician was knowledgeable and efficient in resolving the issue.
Sears Home Services on 1749083130007
Rikki was very efficient and caring about providing excellent maintenance to my water softener. Excellent customer service!!
Elaine E,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1748915575638
James was able to solve the problem easily. I wish I would have used your services in the first place.
Mary F,
Customer service response - Thank you for your kind words, Mary! We're delighted to hear that James was able to solve the problem, and we appreciate your trust in our services.
Sears Home Services on 1746687878548
Judie P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1746497408478
Both Sears repairmen were professional, nice and got the refrigerator working
Catherine R,
Customer service response - Thank you for your wonderful feedback, Catherine! We're thrilled to hear that Raymond provided outstanding service.
Sears Home Services on 1737429112246
