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4000 Meadows Lane Reviews
Read reviews from customers who used our services at 4000 Meadows Lane
Total reviews
51
Average Rating
4.3/5
Elvin J,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1717403491968
Hector S,
Customer service response - Thank you for awarding us a solid 4-star rating, Hector! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1706252702414
This is the second time Alex has been assigned to help us over the last few days. The first time he did not have appropriate equipment. The second time he didn’t feel comfortable finishing a job someone else started. But he did make sure that the other company was aware that we needed their help.
Sheila B,
I don't like the business at all; the technician Ray seemed ok
Kathy C,
The technician William was not prepared with the parts to fix my refrigerator as the virtual Richard technician said when I had the conversion the day before the appointment. On the day of the appointment the technician William charge me $139.99 just to give me a guest diagnosis of what could be wrong with my refrigerator and he said, I can bought the parts and my husband can install the parts, and he left. He made me sign three times without telling me what I was signing... never show me anything that I was signing. Worse experienced I ever have.
Stephanie T,
Customer service response - We're really sorry to hear about your experience, Stephanie. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1733094644546
If I could give zero stars I would. The repair service is a bad joke. I’ve been rescheduled 4 times. It is absolutely impossible to speak with a live representative on the phone. You can only reach chat bots and an AI representative. There is no way for you to get help. Do not pay for this warranty or repair service and do not buy anything from Sears. My supposed technician that refuses to actually show up has submitted 2 fraudulent documents claiming to have visited my residence. I will be following up to try to report this somewhere.
Emily M,
Customer service response - We apologize for the trouble you've faced, Emily. This is not the experience we want for our customers. Please email us at [email protected] so we can assist you further. Thank you for your patience.
Sears Home Services on 1782348097639
Ladyj H,
Customer service response - Hi , we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1717722823790
I think customer service is a joke. They want to keep charging for diagnostic they I charged me and my home warranty for and my washer lid is still sitting at my house on the floor
Melody M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717638964504
It’s been 6 days and my insurance company still hasn’t heard from the texh
myhome N,
Sears has sent multiple technicians out, all incompetent, one was here about 3 times and did absolutely nothing but talk. The next finally ordered parts after 2 months of waiting and this last technician, Ray, decided to not only not show up but to lie and say he showed up and closed our case as if he actually did his job. Customer service wont do anything or send another technician to do their job because Ray closed the case. Would definitely not recommend Sears to anyone.
Mishel C,
