3450 S Maryland Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
My Service man !
The service person / man was very nice and professional.
Ramona S, Las Vegas, NV
A/C unit
It takes along time to get the part l need. I know once it gets here, Alex will do a good job putting it in.
Darlene B, Las Vegas, NV
Seviceman Fine, Service not.
Serviceman found our washing machine hose had been damaged by rodents. He said he couldn't fix it under our warranty. He did not offer to finish the job (replace the hose) after the exterminator finished. Not happy.
Wendy S, Las Vegas, NV
N
Good job
Guillermo T, Las Vegas, NV
Bad Scheduling
Very nice guy, l don't like your services time schedule this was my second appointment l had too long for both appointment
Brenda H, Las Vegas, NV
Oven Gas leak
The technician Raymond was not helpful and too stoic. Just checked and that it was it part of the appliance so it is not covered. No offer of options. Just bland and not accommodating!
Oscar R, Las Vegas, NV
Didn't show up
No call no show. I've been waiting a week and a half and my air conditioners been broke. It's been over 100° out. I can't get any satisfaction on the phone. This company is not very good.
Richard V, Las Vegas, NV
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on June 06, 2025
No customer service for this company
Alex the technician was ok. But avoid this company at all cost. They make you wait all day. Their system does not work and their AI system is subpar. No live agent available. Then change your appointment at their will.
Jose V, Las Vegas, NV
Customer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on May 01, 2025
Very disappointing
The service man left without giving me any information and when I called him, he said he had done his job. He replaced the rollers, but the dryer doesn't work and I'd have to call to make another appointment. He didn't tell me anything before he left.
Joyce J, Las Vegas, NV
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on October 11, 2024
Poor service . Work order sent out July.
Unreliable. Since July tech had been working on the issue. No positive result. Still broke
Ann W, Las Vegas, NV
Customer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on October 09, 2024
