700 S Telshor Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (171 reviews)
Sharp-eyed Expert
August 06, 2024
Overall rating

We are extremely happy with our service and experience with technician Robert!

Tanya D, Las Cruces, NM

Great service
August 05, 2024
Overall rating

Michael is great explains everything, is very patient and a good person. He treats his customers with, respect.

Terry G, Las Cruces, NM

Finally someone who knows what they are doing.
July 31, 2024
Overall rating

Oh, you don't want to hear.We have been fighting with you.People at sears 7 weeks. I am hoping we finally got somebody's name.Michael , who actually knows how to do their job. Look at my profile in my contact.I am furious. What Took Michael. Two hours to fix that we've been fighting with sears 7 weeks, unbelievable. I am hoping for the best that this works out from what michael said.

Charlotte M, Las Cruces, NM

Great tech, lousy call center experience
July 30, 2024
Overall rating

His service was spot on. However dealing with your call center was a -1 out of five. It took almost a month for you to dispatch a technician and you stood us up on 2 different occasions after the appointment had been scheduled. Probably one of the worst, time wasting experiences I've had with a service company. I spent nearly five hours total on hold, not to mention 4 hours wasted waiting for the tech on the first scheduled appointment and another 4 hours wasted waiting for the tech on the second scheduled appointment. No one called, emailed or texted to let us know that both appointments weren't going to be fulfilled. Worst experience ever......

Thomas H, Las Cruces, NM

Technician repairman
July 26, 2024
Overall rating

Extremely personal and professional. he was on time extremely polite and called before he came

Frank M, Las Cruces, NM

Excellent service
July 25, 2024
Overall rating

Robert was very knowledgeable and friendly. Good customer service today.

Jack S, Las Cruces, NM

Service technician
July 22, 2024
Overall rating

Very knowledgeable, friendly a pleasure to know him. If we ever need more repairs done hope he will be assigned those repairs.

Robert G, Las Cruces, NM

Great service
July 19, 2024
Overall rating

Arrived on time, troubleshot the issue, and explained the problem and options that were available to us.

Ray R, Las Cruces, NM

Dryer service call
July 18, 2024
Overall rating

Very professional and prompt service. Alonso was very polite and helpful. Took the time to show me part that was needing replacement on dryer. 10/10

Nicole E, Las Cruces, NM

He is an asset to your company Very professionain doing his
July 16, 2024
Overall rating

Very good very satisfied with repair and quality of work!!!

Ernest R, Las Cruces, NM

Average Rating: 4.7/5 (171 reviews)