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700 S Telshor Blvd Reviews
Read reviews from customers who used our services at 700 S Telshor Blvd
Total reviews
236
Average Rating
4.7/5
Great job
Yeah Michael did a great job he checked everything he needed to check the actual part of making appointments that was not acceptable at all but Michael did an exceptional job thank you.
Charlotte M,
Las Cruces, NMRefrigerator Diagnostic
Michael was polite and knowledgeable of the make and model of my old Kenmore fridge, although we expected the technician to resolve the issue and deducting the diagnostic fee from the repair fee, he gave us some advice for finding the correct light bulb to fit our appliance better instead of the generic bulb we had purchased. Thx!
Cynthia O,
Las Cruces, NMRefrigerator not fixed
First, my refrigerator is still not working correctly. No cooling or cold working. The problem has not been fix. Michael is friendly, professional serviceman.
Robert S,
Las Cruces, NMUhhh
Elijah was good and did just the minimum that he was supposed to do but I was just very frustrated because I had Michael at the same house one hour before Elijah came in and that was ridiculous that I had to stay there for Michael he leaves and an hour later Elijah comes in to do one last appliance it was a waste of both of their times and my time
Charlotte M,
Las Cruces, NMToo busy...
Alonso was not really helpful. States he was only here to "replace" the ice trays mechanism, apparently not to find/fix the real problem, which is the compressor. Stated he "was too busy to submit anything on that". Advised we would have to submit a new claim. Considering that our initial claim was fridge not making ice (now we know that it is because not getting cold enough) you would think it should be included.
Rhonda P,
Las Cruces, NMCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1726264835007
Unsatisfied
You canceled to many times . I had AHS send someone else.
Leanne S,
Las Cruces, NMCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1776806965010
Sears is wasting my time
Michael is very nice but I'm done with Sears. Sears has wasted five work days for me. They've cancelled mid day twice. They diagnose over the phone. They still haven't fixed my oven.
Greg C,
Las Cruces, NMCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1766529729146
Terrible
Read instructions from his phone. Didn't troubleshoot anything, just guessed what was wrong. Very disappointed.
Robyn K,
Las Cruces, NMCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1764034515311
Repair
It took over a month to get the job done
Rick C,
Las Cruces, NMCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1710537526499
WHAT SERVICE ? I PUT 1 STAR BUT IT SHOULD BE ZERO!
Terrible!!!!! My appointment was for about 10 AM, he showed up after 4PMWhen I told him I wanted to check water level he said he already did and it was fine, I said I was checking he started raising his voice and yelling at me! I turned the dial and he changed it again. The whole time yelling at me he fixed it and tried it on low wash, I kept trying to explain it worked on low, but would not fill on lg load to rinse. He kept telling me he couldn't stay around for me to check, I finally told him to leave. Guess what he didn't fix it and after a month it is still not working and we have a non working machine!!!!!! DO NOT SEND THIS MAN TO MY HOME AGAIN!!!! He also said if it didn't work he only was hired to put the parts in and couldn't order parts? What kind of service people do you employ?
Jane B,
Las Cruces, NMCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1703716822832