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19554 Highway 314 Reviews
Read reviews from customers who used our services at 19554 Highway 314
Total reviews
66
Average Rating
4.1/5
Linda B,
Customer service response - Thank you so much for the fantastic 5-star rating, Linda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707174788669
Michael & Karen worked hard, following very confusing tech sheets, a phone call to a live person on a help desk who would not help them. Finally, they decided to check everything top to bottom, repaired a broken wire nowhere near the control panel. Machine started working! I'm anxious to do my laundry now and see how it does. Made by GE with Chinese parts, this Hotpoint washer was very aggravating for them to fix. KAREN & MIKE ARE KEEPERS. Thanks to both.
Linda C,
The technician, Jay (Gregory W.). was very professional, polite, and knowledgeable. He provided options and made suggestions regarding our washing machine.
Josie G,
The tech was on time, efficient and courteous.
Joaquin M,
I have found the Sears Appliance Repair technician to be professional, knowledgeable, on time and honest with evaluating the repairs needed on my appliances.
Linda C,
I was grateful l he came early and called first, was polite and told me about the the freezer that at this point it looked as if it will be that the garage overheated the compressor but after he plugged it in it started show of signs of freezing just to keep my on its performance
Carmen S,
Kathy M,
Robert showed up early, he’s quickly identified the problem and provided an estimate. I highly recommend Robert.
David S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback and are glad to hear that Robert was able to quickly identify the problem and provide an estimate.
Sears Home Services on 1707201191306
Took three trips to get the hose replaced, initial assessment was inadequate . 3 weeks without a dishwasher was awful.
Nikki J,
Customer service response - We apologize for the inconvenience, Nikki. We're glad the issue was eventually resolved, and we appreciate your patience.
Sears Home Services on 1751866830638
The technician was great and super friendly. It was easy to schedule an appointment and the portal was accessible. The only issues were the text bots would not confirm the appointment and would not edit the estimated time of arrival. The chat bots are also not helpful and kept sending me around in circles.
Kalie G,
Customer service response - Thank you for your feedback, Kalie. We're glad to hear the technician was great and friendly, and we apologize for the issues you experienced with the text and chat bots.
Sears Home Services on 1732236735775
